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August 2023 by Guy Mitchell
I highly recommend The General’s Store to those who like to highlight and custom frame their achievements over the long term. # No regrets & quality @ best!
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May 2022 by Raymond A Calderon
I have been dealing with the owner of The General Store for over 10 years . He has always been reliable , dependable and helpful.He has competed over 40 plus awards for a variety of occasions . Beautiful and professional work .I highly recommend him .Below is one of many !
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January 2022 by Johnny H
The owner kicked me out of the store for not having a mask on (I’m vaccinated). According to the manager of the PX individual stores are not allowed to set their own mask policies. Highly disappointed in this interaction and their policy to discriminate who they serve.
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November 2021 by Luis Corona
Is 1045 and is not open, store hours start at 1030. We are all busy and have stuff to do instead of waiting. Lazy employees and/or manager/owner. Guess they don’t want my business, I’ll go somewhere else. Thank you for your support our Troop (smart comment)
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October 2021 by Justin Rupp
Work not terrible but when we go into your store twice for engraved name plates you decide to giveus specific instructions for the engraved plates i.e. "no I don't want you to write the names for the plates down. Here is my card. Email the names to me." And we do multiple times and follow up w/ zero resolution. I get it your older, retired and stuck in your ways but customer service has been around since before you. New owner. Then I will return because you clearly don't care.
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May 2021 by Jonathan Henry
The owner kicked me out of the store for not having a mask on (I’m vaccinated). According to the manager of the PX individual stores are not allowed to set their own mask policies. Highly disappointed in this interaction and their policy to discriminate who they serve.
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April 2021 by Javito Ales
Love it!
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January 2021 by Eric Doggett
The gentlemen were professional and courteous! I needed it quick and they delivered an amazing product. They are pricey, but you pay for quality and custom experience for the recipient.
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January 2020 by Sterling Clements
Highly recommended to check out if you have on base access! Exchange with anything you possibly be looking for felt very so like a mall neighbouring next door a commissary for any groceries needs this is your one stop shop till you drop and more!
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May 2019 by Marysa Mullen
Horrendous. Refused to confirm my order. It's a shame they don't utilize technology and refuse to call to tell me anything about my order... including the fact there was a 25% up charge because I should've known the plaque advertised on the statue I ordered was extra. Trust me, I asked, but got no response because they don't do email and they don't call to confirm. They need a competitor because this is a disgraceful business approach for such an honorable service.
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February 2019 by Juanita S
Excellent service from an exceptional man who truly cares about his fellow veterans and all patrons. Would highly recommend this shop to anyone. Job well done!
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February 2019 by Bill Tomkins
Dropped items off in December. Work started the day prior to the plaque being needed - over a month and a half later. Owner couldn't give an estimate of how much it would cost.
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December 2017 by Adam Riedel
Highly professional work from a retired veteran that cares 100%.
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December 2017 by David G
First rate work and customer service. Had a short turn around for a retirement gift and found a great gift. They also engraved it and I got back in an hour. Awesome customer service! Highly recommend.