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January 2024 by Jenny
My experience coming here to get pottery supplies has been quite disappointing. The kiln doctor is set up in the back of the Explore Art and Clay, though they hold different hours despite being owned by the same family. There have been times when I have come in during the kiln doctor hours but there is nobody there who can sell me supplies and then other times I come during explore art’s hours and they are able to sell supplies. From what I can tell, you can buy supplies as long as someone in the family is there but you never know when they will be. This inconsistency makes it really difficult to shop here. In addition, when I call ahead of time (because I have to drive 30 minutes to get here) to confirm there is someone there who is able to check me out, they always seem annoyed that I would be asking this question. When I ask about when clay will be ordered next nobody ever seems to know not makes any effort to find out. As the only supplier of pottery supplies in the area it’s really disappointing that they run such a difficult to use business.
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January 2022 by Ivan Zajicek
I have to give these guys a lot of credit. They’re very knowledgeable and took time to explain everything I needed. I had my 2 yr old with me, and they were extremely patient with him and even helped play with him while I shopped. They delivered a wheel almost an hour away with no charge. I’ll definitely be shopping here as my practice grows.
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January 2022 by Vasara Blackbird
Your favorite one stop shop for all things ceramic arts!I would give this business 10 starts if I could.They have beautiful handmade wares from local artists displayed for sale. Fantastic shopping for unique special gifts.They offer classes, and sell a variety of clays, glazes, and tools. Basically everything you need to be creating. You can have work fired here too, and best of all is the friendly welcoming environment.Best hidden gem in the area.
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January 2021 by Arabella Van Patten
Always super helpful and have taken time out of their days to answer random questions for me extensively. Very nice people and Mike is helping me set up my craigslist kiln! Also they usually have standard 112 clay.
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January 2019 by laurie Patton
The Kim doctor has everything you need for pottery they offer classes the staff there is amazing a must-see in Front Royal Virginia great gifts to buy great pieces just to hang around your house
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January 2019 by Hunter Richardson
Had them fix a few things on my kiln. Great experience and they took the time to answer all my questions and recommendations. Hunter @u.s.skullhunter
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January 2019 by Peter Palma
They have a great selection of supplies and classes. We took our 3 kids here for a pinch pot lesson and they loved it. We glazed our own pots they had pre made. They have some really cool glazes.
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January 2019 by Amy Schumann
Every time I visit, not only do they provide the help I need, but they go above and beyond to give me tips and help me problem solve. Arline and Crystal are experienced potters themselves, and they share their wealth of knowledge. The Kiln Doctor is more than just a place to purchase pottery supplies at a good price, it's an amazing community resource!
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January 2019 by Celeste Cavanaugh
After paying to ship my kiln to them for repair, all they did was talk to me about purchasing another kiln. I paid to have it shipped back again. Thermocoupler was all it needed and I was up and cooking pots again. Mike MAY be able to fix kilns, but they are not very honest or ethical. Just as with a medical dr...get a second opinion. This dr is only interested in sales.
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January 2018 by Barbarah Robertson
Knowledgeable staff & tons of supplies. Special orders available. Highly recommended!
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January 2018 by Snapping1 Turtle
Great selection & customer service
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January 2018 by Deidre Morgan
This place has everything
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January 2018 by Kim carvin
I absolutely love this shop. From the very first time I went there they were very friendly and informative. They go out of their way to answer questions and offer lots of tips. I can't wait to visit again in the fall. ;)
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January 2017 by Joan Campbell
These guys are so helpful. Love going to the store and checking out all the tools and glazes, but when I can't make it up there, they are great about shipping me what I need.
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January 2017 by Tammy Harper
I have received great customer service, both, on the phone and in person. Love this place! Great selection of products and supplies at good prices.