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July 2024 by William Ubben
Great selection of home improvement, landscaping, remodeling, gardening, appliances, plumbing, and more.
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July 2024 by Murad Alshawhati
Thankyou to the Lowe's Home Improvement
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July 2024 by Alex David Paz cárdenas
Super satisfied
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July 2024 by Landin Waller
Our refrigerator went bad and we needed a new one. We dealt with a very nice & professional manager named Khan. He was friendly, funny and extremely helpful. This type of customer service deserves to be recognized. I can't say enough kind words about him. Lowe's is lucky to have such a great person working and representing them. If I could, I would give him 100 stars. Very pleased.
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June 2024 by Jennifer Warnock
I visited the store to pick out an arrangement of aromatic flowers and shrubs for my lawn. Everyone here was so nice and helpful! They answered my questions and help me find things, special shout out to the boys, including Logan and Tammy and Suzanne. I will definitely be back! The gentleman even helped me out to my car with the shrubs, thanks so much for making it a great experience !!
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May 2024 by Danell Sweringen
Very well stocked!! The staff is friendly and helpful.
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May 2024 by Bruce Baraniak
Great selection of hardware and home goods but it has become quite clear that the monopoly that Lowe's and Home Depot has created is costing us working class citizens a lot more money.
Prices on simple items are rediculois.
Driving out almost all hardware stores throughout the US means that they can now charge what ever they want. Capitalism and corporate greed are serious issues for us middle class folks. Wal-Mart and the big four food industries are gouging us as well.
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May 2024 by Richard Dreer
Let me start with the positives. First, Lowes had the best price on lumber I could find. Secondly, part of my order was wrapped well and protected from the weather. After that the customer service was horrible. When I ordered online the delivery date quoted was over 2 weeks long although the Pro desk said it likely will be sooner. During that wait time, the store has no way of tracking the order or a way to let me know if it would arrive early. On the expected delivery date, I was contacted by the independent delivery company and was given a hard luck story about how much work he had to do and could ask if to pick another day. I then rescheduled for the following week. On the agreed upon date, the driver showed up an hour later than the delivery window that was quoted. He only had half of of my order and didn't know when the rest would be delivered because he said it was too long for their delivery trucks. I then started calling the store and always got the same answer, that it is a 3rd party delivery company and they had no control of when they would deliver the long material. I made at least a dozen phone calls to the store, the person in charge of deliveries and their regional office. Each time I got the same answer "Someone will call me back". No one ever called back. After waiting nearly another week I got a trailer and went to the store. I found my material behind the store with tire tracks on it where they driven forklifts over it and the ends damaged from forks running into it. By now my project was so far behind that I had to accept the damaged goods to keep things moving. It then took them 45 minutes to bring a forklift around to load my order.
I can't believe contractors could use them and keep any type of schedule. While I was waiting for this delivery I called 84 lumber which is less than 1/4 mile from Lowes. They had all the items I needed in stock and said they could do next day delivery. Their prices were about 10% higher but I now know that it's not worth the minor cost savings to deal with Lowes. Lowe's might be a good choice for small in-stock items, but they are totally incompetent when dealing with contractors or builders.
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May 2024 by Mario Corleone
Great, helpful CSA's, couldn't find what i was looking for in store, looked it up on their pda and told me when to come back.
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May 2024 by Victor Blake
Clean, organized, well stocked and good prices. Can be difficult to get help. If you need advice or are custom ordering highly advise weekdays during business hours. It's unlikely you will be able to get a person to help you 1:1 on a weekend.
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April 2024 by Kodey Presgraves
Standard in and out quick and efficient
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April 2024 by Marshall S.
I gave 4 stars, but only because of past experiences. Today there weren't any big carts anywhere in the store. Normally I wouldn't have cared, but I saw many employees standing around doing nothing. I wasn't going out to the parking lot to get a cart - not my job! I used to work for the Winchester Lowes years ago and we would never have not had a big cart in the store. MAYBE if we were slammed, but even then, that was rare. We weren't allowed to not have the carts in the store. It's sad to see the way customer service is going. I went to ACE Hardware in Stephens City and got my salt, and they helped me load it.
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April 2024 by Jeff Hash
Had what I needed for repairs.
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April 2024 by Tokey Farrell
Good place to go
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April 2024 by Marielan Fatula
Did a curbside pick up of soil and mulch. It was a big order. 2 employees had to load it for me. They were so nice and helpful. I wish I would have gotten their names so they could be recognized
