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August 2023 by Bryan Sager
Worst bank to deal with, I've been a client with Wells Fargo for 10 plus years and I've never had any problems with any other branch besides this one. Employees are definitely not trained properly and the manager in charge does everything completely different then every other branch. Save yourself the headache and stay away.
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August 2023 by Tommy G.
One teller, Friday afternoon payday. 30 minutes wait so far. You'd think the manager on duty could open the other teller position...
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May 2023 by Master Mark
Branch manager is not knowledgeable, call himself assistant VP, yet unable to understand financial needs and provide low quality service
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February 2022 by Ike I.
Seriously very impressed with this bank! Between Rose at the front counter being beyond helpful and Jessica being an amazing, professional bank teller I had a fantastic experience getting an account.. I have never been so impressed with customer service anywhere else! Great job guys!!
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November 2020 by R Hasan
This branch is awful. I waited 15 minutes before I was even acknowledged. There was 1 person being helped but 2 other people behind the teller line and no person in front of me. All I needed was change for my business and didn’t even get it. Was so DISGUSTED with the branch manger and his disingenuous apology. This is not my first or second terrible experience with this branch. Lesson learned. Will not be going back or was the their intention from the beginning?
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May 2019 by Eda P.
Just wanted everyone to know how fantastic this branch is to strangers. On our vacation, we learned we needed to sign and fax an important form for the refinancing of our home in Florida. We were greeted at the door by DeVontae M. , who scanned and emailed the form to our bank back in Florida. Thank you, your service allowed us to continue our trip worry free.
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April 2019 by Brian P
I have been a member since 1993 and I have always received great customer service especially at this fredericksburg branch.
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December 2018 by Jake Sensabaugh
If you can do what you need to do through the ATM you should. The wait at the teller was ridiculous.
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September 2018 by Tammara Usedo
Very upbeat and friendly tellers.
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December 2017 by Itz M.
The customer service is nonexistent. They are rude and not very personable. I will have to start going out of my way to go to another branch or switch banks. Ugh.
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August 2017 by Vincent K
This place is very helpful and more knowledgeable about legal issues than other branches we have been too. Thank you for helping us.
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May 2017 by Jeffrey Callihan
All the people have always been freindly and helpful
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March 2017 by Michael Brown
My Personal Banker Carolina Valdez is the BEST! She provided great customer service and will always be my go to for Professional Tires banking needs.
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April 2016 by John Gentry
The bad financial advice we got ended up with us closing 2 yrs of good history on a secured card and traded it for we were promised on paper 0% for 15 months ended up with 26% instead.
