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December 2023 by Aser DJEHA
Very bad service
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December 2023 by Kimberly Staub
I've been with Wells Fargo for 31 years and I love everything about about them they treat me like family and they know what they are doing that's why I have stayed with them i recommend them to anyone and everyone
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October 2023 by M B.
I've banked with Wells Fargo for 20 years. This branch has seen many changes. The latest being REMOVING the drive in teller option. This is extremely inconvenient for me and others who prefer not to take time parking and walking inside. I am extremely aggravated about this change and am very much considering moving all my accounts to Navy Fed
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September 2023 by Jan Noori
Appointment and Customer Service all staff are unprofessional and their manager, all these need to train once more to know about the banking policy and rules, this branch will be closed soon because of their bad attitude and poor management. I think their supervisor never read the customer review. Zero Zero Zero.
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April 2023 by Waid Jeune
They should actually close this brank because no one inside care about customers came 2 times I put an appointment online To speak to a a banker and the gentleman said no one is available. Trash bank close it
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March 2023 by Morgan Lockhart
I’ve been banking with WF for almost 20 years. Avoid banking at this branch as the staff are not responsive or responsible.I made an appointment to close a deceased loved one’s account. Since there are no Wells Fargo banks in my area, I had to drive about an hour to meet with the banker. I asked if they had any appointments for later in the day because of the distance, and they said no. Understanding that sometimes schedules just don’t match as we wish they would, I made an appointment for 9:30am. I arrived on time, only to be told the banker I’m scheduled with isn’t here yet. I’ve now been waiting for 40 minutes to meet with the banker, who has still not arrived.To add insult to injury, this branch BLASTS elevator/hold music over the lobby sound system. It’s maddening! I understand having some noise is helpful, especially to maintain client privacy, but this lobby waiting music is much louder than necessary and nerve wracking. (It was so loud that once I did finally meet with the banker and he made a call, the WF rep on the line with him made a comment about the volume of the music in the background).It’s a shame, I was considering opening an estate management account with WF, but the general disrespect for my schedule as well as the incredibly loud music have forced me to bank elsewhere.Update: after waiting for 40 minutes, I did finally meet with the banker and he apologized for the wait; the appointment before mine ran late. The banker was very polite and helpful once we finally got down to business. However, WF should have the courtesy to schedule their appointments with some buffer space between so this doesn’t happen to clients in the future.
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November 2022 by Katina Lawler
Extremely slow all the time. There will be several tellers but only one assisting customers.
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October 2022 by Lisa Dodson-Newton
This branch is absolutely the worst I have ever dealt with in all ways. I have tried to close my mother in law's account 5 times in a year. I made an appointment to see a banker and the person who made the appointment put my phone number into the system which brought up my previous married name from years ago when i had an account there. A bank officer here defied the Power of Attorney for my mother in law who has dementia and then laughed at me when I told him he could not do that. He handed me the power of attorney back with his card, a number to call for complaints and a number showing my appointment. He said if I could not provide my marriage license where I have remarried then he would not close the account. I am simply trying to get my mother in law down to one bank account at another bank so I can get her Medicaid to get caregivers for her. All in all I had to call a lawyer to handle it. This should NEVER happen. I was given a background check, and had to provide all my identification in order to get this power of attorney which I share with my husband (her son) for my mother in law. They are unbelievable to have employees who do this kind of thing.
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October 2022 by Bernhard Behling
I stood waiting while one customer monopolized the only lobby teller for 15 minutes. Meanwhile, one employee just stood staring out a window and when I asked what she was doing I was told, "Just killing time". Another supposed teller came out of the restroom, got something from a teller station and went back to the restroom... twice. The one staring out the window told me to use the ATM when I said I was just making a deposit. I explained the deposit was a check that was too large. She then suggested I use the app. Again I explained it was too large. She then told me to use the drive up, which I cannot do because I cannot raise my left arm. I went out to my car to get my rollator to sit on (I'm disabled and I had been using my cane but can only stand a short time) because all the lobby seating is too low for disabled people with bad knees to get out of. I found there was no cut curb on the handicapped parking spot that I could reach. There is one on the far side of the passenger side (I'd have to go around my vehicle and in front of traffic to the drive up) but nothing on the driver's side. I couldn't even get my rollator past the parking stops. The woman who had been looking out the window had followed me out and now offered to lift my rollator up to the sidewalk but, seriously, I'm using it to support me while I walk. Taking it away to lift it over a parking stop and curb means I now have to try and cross them with no support. What was she thinking?? I will not be returning to this branch and I am very close to moving all my accounts to another bank. My wife and I are pretty much done with Wells Fargo, mostly because if this branch.Edit: No, Nick, I will not be emailing you because as anyone who searches through the reviews for this branch dating back years can plainly see, the problems never get fixed. I do not believe Wells Fargo takes the chronic problems with this branch seriously, so I shall not waste my time.
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October 2022 by Mr Philosopher ..
I come here regularly to deposit cash and checks, and everyone always treats me well. Not only that when I moved down here a few years ago they were very helpful changing my mailing address and everything. This branch is most definitely kind and professional.
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September 2022 by Chris Mccullough
Went to get $40 out of ypur ATM today and had to get $50 . While I find that unusual and irritating thats not my main issue . The thing I find disturbing is that it was only offered in a $50 bill. Also you only can draw out $50, $100 , $150 and so on . Are you kidding me ???? There are people out there that don't like to carry around a lot of cash or big bills you know !! Makes me wonder if I wanna keep doing business with you all !!
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September 2022 by dhillon pb29
I went there for open the new account for my parents and cynthia help me through easy and quick finish all i need.it was a great experience. Staff members are friendly and helpful. Thanks cynthia and Thank you Wells Fargo!!
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September 2022 by Sasha Moore
The worst bank I have ever used. I have only had my account for a few months and I have been double charged for old transactions 3times. When i called to have those charges disputed, I was basically called a liar.
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April 2022 by ish king
I asked for crispy dollar bells but the drive through teller ignored my request
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March 2022 by Ahmad Sahil
Went to this location to get a cashiers check for auto auction that was the last day to pay it. The bank manager forgot to sign the cashiers check and the auction returned the check and charged me $64 for late payment on other day I came to get it signed and get another check for $64 late fee and asked the manager Kimberly Jackson to waive off the $10 for making the new check because it was your fault and she got angry at me why would we waive off and started arguing with me .She is so unprofessional manager I have ever seen and now closing my account with them and moving to new bank.
