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December 2023 by Kevin G
I scheduled a 7am oil change appointment but the staff almost seen someone else ahead of my scheduled time if I wasn’t alert. That kicks things off. I give them my keys and about 10 minutes later I get a text message saying my service is on hold. I come back and they tell me they can’t do an oil change because I have no dipstick. Why would that even matter? You’re draining the oil and putting the new one in. Seems they didn’t want to be bothered by my car from the beginning. Disappointing.
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November 2023 by Ravyn G
Never go here for an oil change. I am a regular at the Ferry Farms location and decided to get serviced here instead. I live an hour away and by the time I got home all of the oil had leaked out of my car. Terrible experience and even worse customer service.
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November 2023 by Amber Pfalzgraf
Rude staff, incompetent help. Ineffective management. They will tell you an hour and a half and then never tell you after 2 hrs they havent even started it yet! Go anywhere else and pay a few dollars more.Service: Tires
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October 2023 by Hereandnow L
Set a appointment for oil change, came in 5 minutes before my appointment, informed employee I had a appointment, gave my time, my name and car details as asked, I was informed I was checked in. I waited until after 8:30 to check to see if my car was pulled & there was a car but not mines, I waited until 8:45 to ask how long was the wait as I had to leave by 9. I was informed it would be done by then. 9am came and passed, car still not backed, I asked the rep again a time frame only to be asked what color is my car again and if I had an appointment, really?. I had to ask a guy if he was a manager and inform him I understand its a Saturday but if you guys are not gonna go by appointments then maybe you shouldnt offer appointments, have it has a first come, first serve, the manager aked the rep if informed the mechanic of the appointment and the rep said yes, my car is finally pulled in around 915 and then the text alert shows my car is now being serviced, and then they didn't perform any of the courtesy checks, then the rep had the nerve to say its just a courtesy, I said it don't matter if you can't perform the job fully then you should let the customer know this, so the customer can decide if they want to proceed or go somewhere else as these courtesy check did go into consideration of choosing this place for a oil change. This was my first and last time coming here, I will pay extra to get everything included in my oil change, courtesy or not.
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September 2023 by Devin Munce
My shopping experience here today was excellent. I found everything I needed and the location was well stocked, staffed, and clean.
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June 2023 by Corrine Harris
Walmart is horrible. They don't answer phones . Service is the worst.
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April 2023 by mwillingham21
I got an oil change, they were very quick. I provided my own oil and filter,and they only charged $30 for the service. As well as adding windshield wiper fluid for free.Service: Oil change
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March 2023 by M C
Another Walmart Auto center that closes before their closing hours. Arrived there at 5:30pm on a Monday. Auto tech meets me and says they are closed. This is the 3rd auto center that closes before their posted hours. Just stay out of the auto repair business if you can’t honor your posted hours
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December 2022 by Cedric Walker
Great customer service!!Employees are very helpful and friendly.
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October 2022 by Eric Nutall
It would probably amaze the stockholders of the revenue gainsIf the service department answered the phone for customers and askedMay I Help you !
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September 2022 by Elizabeth Turner
Goid prices on tires and fast service
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July 2022 by Minnie Britt
Came here for tire leaking before 8 am for the right rear tire that I always put air every two weeks. Over two and half hour waiting but still working on it. I was told me it is leaking on driver side tire. Didn’t come here took this long waiting .. feel like waste my time .. because I know I am taking this car to the other place for tire leaching again .Service: Tires
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July 2022 by Mende Nall
Not Mechanics can only do oil, tires and batteries.
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May 2022 by Anthony Poindexter
We were told our vehicle was ready, turns out the write up had to be re-written due to no stock of the original materials. Had to wait additional time.All we got was a sorry…
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December 2021 by Charles Thomas
Lucas makes my car run like its a new born baby ? zoom, zoom... wait did I just break a copyright law?