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April 2024 by david crawley
Replaced the screen on my daughter’s phone. Everything was great but after a week it had issues typing. Replaced it under their warranty! Great service!
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April 2024 by Felipe Castaneda
Andy and nick were great took my phone in at 1pm on a sunday and was able to pick it up at 430 very fast turn around thank you again
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April 2024 by yadira cordoba
Excellent attention Very friendly
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April 2024 by John Byrd
Guys are good at their jobEeezy peezyThanks
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April 2024 by Krysta Rabalais
im v satisfied with the service i received. my screen needed to b repaired and it was done v quickly. i was o ten minutes away when i received a message that my phone had been repaired
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April 2024 by Marc S
I brought in a strange, off brand device. The part needed was unavailable, but they managed to repair the existing part for me. Great service from great staff!
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April 2024 by Ben French
Quick and fast service. Super friendly people. I will absolutely utilize this location for all of my future repair needs.
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March 2024 by Wesley Pouliot
Quick turnaround time excellent customer service
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March 2024 by Matthew Sampson
Immediate and expert service - back up in 10 minutes
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March 2024 by Teresa Denton-Smithson
I was having volume problems with my phone. I called ubreakifix and spoke with Andy who said he'd be happy to take a look. He solved the problem in a few minutes and was most helpful with other questions I had. Highly recommend, so friendly and knowledgeable. They aren't money hungry either. Very affordable.
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March 2024 by AlwayzNat NatNat
I honestly Love your staff Help You All did an Outstanding Job on my family devices. I came here 4 different time's price's Are Awesome and the devices was ready so fast .. The staff was so Nice thank you
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March 2024 by Jesse Peet
Andy was very helpful and quick at getting phone repaired. Thanks to Andy he saved me tons of money and time. He was able to get my phone back up and running. He took the time to look up and find the needed parts. He was able to find me new s pen for a reasonable price. He made the trip to the store worth my time and money. I.recommend going and seeing him for and phone repairs. Thanks Andy for providing quality service that has seemed to be lost amongst another company and business. 5 star service.
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March 2024 by Corey Williams
After two attempts to repair my iPhone 14 Pro Max back I was very disappointed in the result. The first time I had the back glass replaced it was less than 24 hours before it broke and after working with them by bringing the phone back in for inspection they admitted it was fault of installment and concluded I had not dropped the phone. Another week goes by after having my phone repaired for the second time and when taking my case off for cleaning around the camera I notice it is cracked again. Not only this, but the back glass is not sealed at all to the phone the corners where the camera is visibly raised from the metal surrounding that should be surrounding the glass. It did look fine upon initial inspection but I would highly recommend you look elsewhere before having your phone repaired at this shop. I did not call back as within four trips to this location they were still unable to fix my phone properly.Before you can have your phone repaired they want to inspect it which is fine, they explain the reparation process and you either agree or disagree and pay half up front. I paid, agreed and was optimistic about the repair.The first trip to get it repaired they forgot to order the MagSafe strip that gets glued on the back, no big deal they offered to repair it at a discounted rate but I told them I did want my wireless charger to work that was magnetic.So on the second trip just a few short days later I dropped off my phone to have it repaired, it appeared to be fixed but as mentioned above it wasn’t 24 hours before I heard crunching behind my case and once the case was removed I saw the carnage of which was once my back glass.After a third trip there for them to reinspect the repair as over the phone I was at fault, and there was no warranty on the glass. However I argued it was the work.. not the glass or my mistake. Once in person they quickly noticed the pattern of which it cracked and took fault in the repair that was completed. They agreed to replace the back again at no cost and apologized for the upset on the phone.Fast forward to the forth trip, the parts arrived, I dropped off my phone and picked it up later very pleased with the fact it was finally repaired and hoping that it was done right. Keeping in mind this was just two months after the iPhone 14 Pro Max had been released I was happy to have it at least repaired. Unfortunately that was short lived as within a week the crack was back, and the crunching was in my case again when I removed the case I was just disappointed.Fast forward to a year later now, I’ve just lived with the cracked back as it wasn’t worth yet another at minimum two trips to Fredericksburg for me to possibly have it repaired, and broken again.In person they were very nice and professional, however the work that was completed was unfortunately not able to withstand the test of time.
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March 2024 by Susan Carl
We had a great experience at uBreakiFix by Asurion. James helped us so much in setting up an iPad, answered questions, explained things, very friendly. We appreciate everything he did. Will definitely go back!
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March 2024 by Denny Kelly
Technician was great and very knowledgeable. Also, they had to order the parts for my phone which took less than 2 days to arrive. Highly recommended
