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May 2024 by Melina Rzonca
Very helpful and courteous
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May 2024 by John Coker
Everyone was so nice and helpful. This was our third TV we have purchased from the Big Screen Store.
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April 2024 by T512
Excellent service from purchase to installation. Friendly, helpful, and well informed staff and installers. Pleasant experience all around, couldn't ask for better.
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March 2024 by Charles & Helen Brewer
While they only carry Samsung products, it IS very nice to go into a store and talk with staff that really knows their TV stuff!
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December 2023 by Jude Woodhead
They have great technical knowledge and don’t hard sell you. I came back almost a year after my first visit to buy our TV.I chose them over BB and Costco and would again.
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October 2023 by Luke Miller
Repeat Customer. Staff is knowledgeable and helpful. Great prices.
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September 2023 by Ken King
Professional, courteous service. Great selection. Fast, on time delivery. Will be a return customer.
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August 2023 by John Wildgrube
Had a wonderful experience - the staff at this store is extremely knowledgeable about their products and took their time with me to explain and answer all my questions. When I needed time to go away and think, there was no pressure tactics at all. I returned a few months later to make my purchase and I couldn't be happier!Now, it's all installed and is simply amazing. Really was a super experience.
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July 2023 by michael g.
Nice helpful employees. Ended up buying the future with a 65" 8k OLED Samsung TV set. Have had one small issue with the picture not coming in but with a call to the store, it was resolved in a minute over the phone. Needed to reset the plug tightly.
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June 2023 by Anthony Kelly
My experience was great with the salesman. He was very courteous and answered all my questions that I had about the different televisions in stock.
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April 2023 by Donna R.
WOW ! We walked in just for kicks, didn't think the BSS would have comparable prices with BJ's and Costco. Love our new TV with "anti-glare" Jason is so knowledgeable about the selection they have. definitely recommend going to The Big Screen Store for your next purchase
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April 2023 by Donald Hicks
This is the 4th TV I have bought from the Big a screen Store and the only place I will ever shop. Staff, customer service and prices are the best!
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March 2023 by NextLevel Celebrations
Great buying experience! No pressure, just the facts. Delivery and setup were on time and on target. Very satisfied with my purchase and with the team at The Big Screen Store in Fredericksburg. Thanks guys!!
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February 2023 by Cynthia Harvey
The Big Screen store is your source for flat screen TVs. We've purchased from the Big Screen store for many years now. Their service is impeccable, sales managers are courteous and knowledgeable, and product offerings are many in number. You won't go wrong when you purchase from The Big Screen Store. Our purchase was made at The Big Screen Store in Central Park, Fredericksburg, VA.
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January 2023 by Terry
Corey and team at this location are awesome to work with! Highly recommend them and the delivery guys were exceptional as well. I also have to give kudos to the Fairfax store as well, we couldn’t get down to Fredericksburg every time we wanted to look at something else so we went to our local store and the people there were just as nice! It didn’t matter that they weren’t actually getting our sale, they treated us very kindly and answered our questions. We will definitely be back!
