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“The customer service is top notch and they are very knowledgeable, Pricing and reward program is amazing I will not only recommend this establishment but I will shop here in the future”
“I was in Fredericksburg for a few days on business, and happened to stop in and check this golf shop out. I am so happy that I did. I’m a 16 handicap, and I have really struggled to get up, and down around the greens with my wedges. Steve listened to my dilemma, and suggested that I make a change. I had the classic 3 wedge set up in my bag. A 52 approach wedge, 56 sand wedge, and a 60 lob wedge. It was found that my pitching wedge was 43 degrees. That’s a 9 degree gap from my pitching wedge to my approach wedge. The solution, I ordered a 48 degree approach wedge to match my set from Callaway. Then we went with a Cleveland CBX full face wedge for my sand wedge. It’s 54 degrees and has 12 degrees of bounce. Now here’s where Steve’s expertise was golden. I thought I needed to go with a 60 degree lob wedge again. Steve convinced me to instead, go with a Cleveland RTX full face lob wedge, that is 58 degrees with 8 degrees of bounce. I can’t believe how well I hit these new wedges. I hit the 58 degree wedge higher and land it softer than the 60 degree wedge. I think it’s because I have so much more confidence in these new wedges. Do yourself a favor, if you’re struggling, and you’re in the area, stop in and see these guys. It will be well worth your time. I’m so glad I did. Thank you guys again!”
“My wife and I bought a recumbent bike and a treadmill from this Play It Again Sports. Like all used goods you have to know what you’re looking for and look things over carefully. We were quite happy with the service we got and we’ll head back if we need anything else.”
“Veryyyy good customer service!!! My son got some shoes and a shirt to match. While shopping we got help from 2 women. During checkout another lady reccomended another shirt for my son that was on sale and he loved it!! Thank you girls soo much for making this shopping trip great!!”
“Fantastic customer service. I walked in looking for an optic for one of my pistols and they were extremely friendly and helpful. Mounted multiple different optics on similar guns to see what worked the best. When I decided on an optic they didn’t have in stock, instead of trying to upsell they went out of their way to make something work for me and even mounted it on a gun to see how I liked it. Great guys and will definitely be back!”
“Kimberly Conwell was absolutely amazing! I had an issue with the return Sunday, January 5 and she handled it immediately. The item I was returning it was a gift and there was a mixup when another employee accidentally refunded the purchase to the original card of the gift giver. This was a Christmas gift for my eight-year-old daughter and Kimberly went above and beyond to resolve the situation. Kimberly Conwell kindly ensured me that, since the exchange couldn’t be processed due to the employee refunded the money, she personally covered the cost of the new shoes. Kimberly Conwell kindness, professionalism today truly blessed us.”
“We've only had great experiences at this store. The new renovation has the store looking great. The shoe selection is very nice with a specialty area for cleats and even golf shoes. The young lady (I think her name was Madison?) who helped us pick out golf shoes was knowledgeable and friendly. Although the store was closing soon, she didn't rush us in our decision but helped us make the best decision for us.”
“Had a great shopping experience today, I needed help with an exchange and Roland was able to assist me. He was well mannered, professional, kind when helping me. He knew what he was doing and managed well what I was asking for. I believe he is a great asset to this company.”
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“Nick was great!! He brought out many pairs of shoes for me and allowed me to take my time to get a feel for the shoe!! Definitely recommend Nick if you’re needing help finding the right shoe!! Thanks Nick you’re were fabulous!!”