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“I absolutely love Mail N Go! Last minute Christmas packages to England got there with plenty of time to spare and didn't break the bank. The owner always lets me know all of the options, including available time frames and certain circumstances that may be affecting delivery times. He is also always pleasant and helpful! I'll only ship from here from now on!”
“I stop in here often to do Amazon returns and they are typically almost always busy. But they still do a decent job trying to grab those with returns so we can get our transaction completed and get out.I do appreciate that!The staff is pretty friendly and helpful as well.Do to the great service, we stop in to use them for shipping our own packages as well... Keep up the quick, expeditious service!”
“This was my second time at this location. The wait time was minimal and the staff was very helpful and friendly. I definitely recommend this establishment to all.”
“I purchased a computer at Staples the ASUS Vivobook and MS Office 365 for home home and normal work usage. The technicians were professional, knowledgeable and friendly and provided excellent customer service.”
“The address of a package I shipped through this UPS Store to a friend in Chicago had the incorrect address on it (it was off by the last two numbers in the street address which had been accidentally switched) and was never delivered to her because it was lost after the address had been corrected. In the process of trying to locate the package before it went missing, I went to this store hoping they might have more insight into where it could be than me. I spoke with Frankie, who not only checked on the location of the package, but also made a note for her manager, Andrew, to contact me the following day. The next day Andrew not only contacted UPS customer service on my behalf to find out the package had been lost, but also filled a lost package claim for me so I could be reimbursed for the contents of the lost package. Frankie and Andrew were so helpful, especially Andrew, whose assistance went above and beyond what I thought I would get when I asked for the store's help. Will continue to ship packages at UPS, especially from this store, because of the excellent customer service I've received here.”
“It is about business, but its more about people who represent the business. Had to deliver a package today, met Kari, she is a very nice person and a professional, who made the entire visit seamless and hustle free!!!”
“Used to this Fedex location for the last six years with my work. I’m thankful for the team, but there was definitely some difficult transitions with crew over the last year.”
“I moved to Spotsylvania and had to ship a lot of things that wouldn't fit - CT not only delivered on time they delivered without any damages. Yay Central Transport!!!!!!”
“OMG that is customer service right there. TODAY 5/30/2024 @ 6:45pm the lady at the front desk had an outstanding customer service, she did magic. Highly appreciated”
“I was thoroughly impressed by the speed and efficiency of the return process. Upon arriving with my Amazon return items still in their original packaging, the gentleman at the counter swiftly scanned my QR codes, collected the items, and printed a receipt—all within less than 40 seconds! The entire experience was exceptionally smooth, making it easy for me to swiftly enter and exit the store. I was genuinely impressed and greatly appreciated the time saved during my visit.”
8 - 8:30PM 2 - 6PM
11500 Shannon Dr, Fredericksburg
Shipping Centers
“This place has the best customer service and one time I had a hard time finding where to go and a driver there by the name of Chris helped me and was very respectful ! We need more people like him around!”
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“I have been using this store for almost 10 years now and have always experienced the best employees! (Don, Scott, & Tyler) Don has been there the entire time and makes a point to acknowledge you as soon as you walk through the door. That kind of employee longevity is almost unheard of these days. (I think he has actually been there for 18 yrs) It is the friendly, helpful and genuine sincerity that I appreciate so much. They are the best!”