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October 2023 by Chad Jones
Awesome setup, hard to find a nice self wash around! Also offer drive thru washes. Great communication if necessary but a streamlined operation that I hope to see more of!
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August 2023 by Jennifer Beasley
Hate that I have to leave a bad review but unfortunately it’s the only option I have.I paid for a car wash, entered the car wash as soap dispensed all over my vehicle. I stopped when it said to stop and that was it! No wash, no scrub, no rinse.I tried knocking on the door, nobody was manning the car wash (which is completely fine until there an issue). I made several calls to the posted number and left two voicemails. No one answered or returned my call. So the soap dried and I had to go home and fix it.I understand things happen. But when you own a business and something like this happens, you have a responsibility to be available to your PAYING customers! If you aren’t going to answer the phone or return a phone call then you shouldn’t post a phone number and you most certainly shouldn’t have a business “open” when someone isn’t there!I also sent a message through the website, explained what happened, and asked for a refund….still haven’t received a response! UNBELIEVABLE!
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August 2023 by Charles Sullivan
Used to be 15 minutes of 5 bucks now it's 10 minutes or 5 bucks. Put 20 bucks in the bill breaking machine and it gave me 16 bucks back. Called the guy said he could give me my money tomorrow but I'm not here tomorrow. So I guess the heads up is don't use that bill machine if he ain't here because if it takes your money you're just out unless of course you can come back on your dime to pick up what's owed. Super frustrating money's doesn't grow on trees, lesson learned
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August 2023 by George Lusby
Always clean and neat and equiment works flawlessly. Cost is very reasonable. I use credit card but timer says you can also use quarters.
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August 2023 by Christereza Hull
I've had their monthly $24.95 plan on my vehicle since I got it from CarMax a couple years ago it helps to keep the car new.
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July 2023 by Dave Autry
This has always been a great place to get my vehicles washed, the prices are reasonable too. The attendants are always pleasant and helpful. I only go here.
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July 2023 by Christi Gray
Best car wash in Fredericksburg, the only one I’ll go to!!! I love how it doesn’t have a count-down timer on the car wash stalls, it lets you do what you need to do and then bunch the buttons to say you are done. No racing against the clock, or frantically trying to add more money so it doesn’t turn off before you’re done! I’ve also used the vacuums, they work well too. Everything is super well-priced as well.
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March 2023 by Tom Fenton
Top services available. Never dealt with an employee but $5 for 10 minutes isn't bad & $1 for 4 minutes on the vacuum. Best self service in Fred and better than those roll through machines.
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February 2023 by Andrea E.
Self service wash is great. I usually put in about $20 for 40 minutes of wash time and that's always enough for me to get my entire truck done. Everything always works with no issues.I have never used the automatic car wash so I cannot speak on behalf of that part of the business.
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November 2022 by O Johnson
Great carwash that allows plenty of time to thoroughly wash a mid-sized vehicle without having to rush. I love the fact that there is an option so you can blow dry your vehicle as well.
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September 2022 by John Bailey
I don't do bad reviews, I only take the time to leave reviews for exceptional service. Have been going here since it opened about a decade ago. Great car wash. The other day, the automatic wash bay ripped my wiper blade off the arm - called before I left and was told to come back tomorrow and they will reimburse me for the cost of a new one. Showed up the next day with receipt for a new blade; reimbursed me for the wiper blade as well as gave me a wash card with $18.00. I was so impressed by the customer service that I turned around and signed up for a monthly service. Great company who takes care of their customers!
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September 2022 by Timothy Mosley
Excellent service! A huge shout out to Willy for giving us such excellent customer service! This will now be our "go to" car wash whenever we're in the area.
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August 2022 by Maurice Julius
The best self car wash I EVER been too. Met the owner great guy. I'll be back for sure
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June 2022 by Kim Gick
A tale of 'wow thats a great deal' that turned south quickly. So i pull into robs to get my car cleaned, look thru the various options and see they are selling 'pro rated' monthly packages. look thru the options and then decide, why not. come back later, mind you im taking my lunch break to do this (maybe 30ish minutes of valuable 'break' time) and a gentleman named willy walks over and mentions that he needs to get my rfid tag as well as fill out some paperwork. he mentions for me to sign here, under terms and conditions, which i have never had the opportunity to look at, and i ask him "is there anything i should know, i dont want to sign over my first born kid". willy mentions that my card will be billed on the first of the month for the total amount, to which i reply, "can i cancel now". willy says sure, notes it on the paperwork i just signed, and says i will start the wash from the 'inside' where the employees are. fast forward a minute or two and another guy comes out and pretty much says, look, here are your two options, pay the 35 dollars or leave. not caring one bit about the specifics of my journey there today. mind you, i signed up for this thing thru a computer screen which mentioned nothing about anything they were telling me, fine ... i get it. just for S&G, lets say i made 15 bucks an hour, their mistake (or just a lack of transparency with the sign up) could have been made up for by just saying, hey go ahead, run your car thru the machine and im sorry about the misunderstanding. instead i got the "you have two options here" neither of which were customer first options. so, big guy with the fishing shirt and sunglasses, congratulations on your flex, you just lost a customer, and more importantly someone who could have sent more customers your way; over 6 bucks.
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May 2022 by Chris S.
Nice place to get your car cleaned. They have two automatic car washes, so there is hardly any line. My car come out looking, clean and shiny. They also have six self service car wash bays, if you want to wash it your self. They are open 24 hrs. Wash in the middle of the night? Why not?. The staff are friendly and helpful. The car wash does a great job, everything is clean and works properly. Looks like they had a change in ownership and name, PRIMO CAR WASH. They still have the same helpful manager and staff.