O'Reilly Auto Parts in Fredericksburg, Virginia, located at 4625 South Mine Road, provides a wide range of auto parts, tools, and accessories. The store is known for its excellent customer service, with staff members consistently described as polite and friendly. Customers appreciate the fair pricing on parts and the store's willingness to match competitors' prices. The pickup process for online orders is smooth and efficient, with employees often going the extra mile to assist customers, even bringing items directly to their cars. The store offers various services, including free battery testing, wiper blade and bulb installation, and Check Engine light testing. Additionally, O'Reilly Auto Parts has a Loaner Tool program for specialty tools, making repairs easier for customers. Many reviews highlight the knowledgeable staff who take the time to explain necessary parts and ensure customers have what they need for successful repairs, fostering a welcoming environment for all, including those less familiar with car maintenance. With over 6,000 locations nationwide, O'Reilly Auto Parts is a reliable choice for auto needs.
The female assistant manager at this location help me out tremendously, I will not go towards the competitors I will always go to O'Reilly's for my truck parts
December 2025
Everyone here is always so helpful. It's nice.They listen,I know that I have no idea what i'm talking about when it comes to my truck. Yet they still give gentle guidance.
July 2025
Thank you, Joshusa, for your customer service and informing.
