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January 2024 by Giuliana Margherita
This is hands down the best tire shop in the area! I've been a customer here for many years and honestly won't go anywhere else at this point. Thanks so much guys keep kicking tail!
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January 2024 by Sheilagh Garrity
I was pleased with my service. I made an appointment and I was taken in at that time. The service people were friendly and professional, Darrel was excellent explaining what my service would cost and entail
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December 2023 by Nkenge Muhammad
My vehicle needed an oil change and tire repair. I called about an hour before they closed, and I was told to bring it right in. They got the oil changed and checked my tires right away.Great Customer Service!!
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December 2023 by Anthony Mintet
Like to give many thanks to Darrell for keeping his word and his decency with handling all the services I've had done on several vehicles. All new tires and alignment on 2vehicles.Didn't try selling me things I didn't ask for and was prompt and easy to deal with throughout the experience.i have been a loyal customer of ntb when it was merchants for more than 10yrs and honestly, I've always had pretty good service from all the staff from then to now?
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December 2023 by Quincy Jackson
I was greeted with such warm and courteous customer service. I arrived with a flat tire, which they promptly repaired. I sincerely appreciate the quality of customer service provided. I recommend that everyone come here.
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December 2023 by Celina Avalos
Hi Everyone,I buy my tires here at NTB and any issue I ever have I always come here to Southpoint location and get amazing service. Quick and super friendly. Darrell is wonderful and helpful to be specific.
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November 2023 by Lachelle Holt- Wilson
I called for an appointment for same day oil change and they completed the service in a timely manner . They also checked my brakes for free and asked if I was interested in newer window shield wipers but I declined . All in all the customer service is on point and I would recommend anyone to visit this location .
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October 2023 by Emily Gelzinis
I had a great experience at NTB Southpoint. They helped me find the best deal on tires and did a quick and thorough job. Comfortable waiting area and helpful service.
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October 2023 by Renado Brown
Always fast service everytime I come in. Best prices on tires as well
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September 2023 by Daniel Lopez
My significant other bought tires here a couple years ago. They came with lifetime rotations. I took her car to get the tires rotated and they rotated them, they were quick about it. They only rotated the tires, didn't check the balance. They charged me for a oil change labor. I am ok paying if they are hard up for money, I don't expect anyone to work for free. Just disappointed in the service.
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September 2023 by Heidi P.
I have tried to get my car serviced here 2x in the last year. And each time I have been told they are too booked. But yet their lot is empty and all workers are just hanging out doing nothing.I would never recommend this place to anyone!
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September 2023 by Kendra Griffin
I came here for a last minute tire replacement on a Saturday around noon and they were able to get me in, in no time. The service was wonderful. I was helped by a very nice gentleman. I will return to this establishment and I would recommend this location.
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May 2023 by Matt K.
I’ve used this place once for a 2 tire replacement on my rear tires. The front office staff were friendly. At the time I went they were down to 1 tech pumping out all of the work. He did it in a reasonable amount of time. The seating area is decent and the overall experience was nice. You would not expect that at a tire shop. The he prices were fair and I had no issues with the overall service they provided considering the circumstances.
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March 2023 by Spencer Jones
Horrible service. Made an 8 o'clock appointment. Sat there several hours without my car's services being started on, even though I had the first appointment. After asking what was going on, I was rudely told that nobody is even there to start services until after 10. I'm not understanding why have these available time slots if that's the case. That's like me setting an 8 o'clock appointment for a haircut and then rudely being told that the barbers don't even come until after 10..... well why is a time slot for 8 available then?
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February 2023 by Jennifer H
Guys are awesome and diligently worked on my car.
