Mailbox Centers in Fredericksburg, VA

“I have been using this store for almost 10 years now and have always experienced the best employees! (Don, Scott, & Tyler) Don has been there the entire time and makes a point to acknowledge you as soon as you walk through the door. That kind of employee longevity is almost unheard of these days. (I think he has actually been there for 18 yrs) It is the friendly, helpful and genuine sincerity that I appreciate so much. They are the best!”

“I stop in here often to do Amazon returns and they are typically almost always busy. But they still do a decent job trying to grab those with returns so we can get our transaction completed and get out.I do appreciate that!The staff is pretty friendly and helpful as well.Do to the great service, we stop in to use them for shipping our own packages as well... Keep up the quick, expeditious service!”

“The address of a package I shipped through this UPS Store to a friend in Chicago had the incorrect address on it (it was off by the last two numbers in the street address which had been accidentally switched) and was never delivered to her because it was lost after the address had been corrected. In the process of trying to locate the package before it went missing, I went to this store hoping they might have more insight into where it could be than me. I spoke with Frankie, who not only checked on the location of the package, but also made a note for her manager, Andrew, to contact me the following day. The next day Andrew not only contacted UPS customer service on my behalf to find out the package had been lost, but also filled a lost package claim for me so I could be reimbursed for the contents of the lost package. Frankie and Andrew were so helpful, especially Andrew, whose assistance went above and beyond what I thought I would get when I asked for the store's help. Will continue to ship packages at UPS, especially from this store, because of the excellent customer service I've received here.”

“I was thoroughly impressed by the speed and efficiency of the return process. Upon arriving with my Amazon return items still in their original packaging, the gentleman at the counter swiftly scanned my QR codes, collected the items, and printed a receipt—all within less than 40 seconds! The entire experience was exceptionally smooth, making it easy for me to swiftly enter and exit the store. I was genuinely impressed and greatly appreciated the time saved during my visit.”