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March 2024 by Priscilla Savary
Sana was patient, helpful, and knowledgeable. The frame selection starts pricey but there is a wide range of price options. The store manager was courteous and really great with all the employees. I really like to see that. I will go here again. And happy to recommend to family and friends. FYI - they are at the entrance between Penneys and Macy's.
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March 2024 by Brandon Jang
Took my wives glasses in to get fixed as they were loose. While they were at it they were able to fix my sunglasses as well! All completely free. The service was fast and easy, and the representatives were lovely.
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March 2024 by Eknoor Deo
Super helpful! They were attentive to my needs.
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March 2024 by Merna Mousa
I went in there because my glasses got damaged the night before and Haley and Rachel were so quick to help me. They’re the best!
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March 2024 by L S
Very efficient and professional associates focused on qualiy products and services. They went above and beyond in assuring I had the best customer experience possible.
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March 2024 by Rachel Weaver
I am new technician in the doctor’s office at LensCrafters. I have had a wonderful experience, from the hiring process through training. As soon as I joined the team, I was warmly welcomed into a supportive and inclusive workplace culture.The management at LensCrafters sets the tone for excellence. They foster open communication, value employee feedback, and actively seek ways to support their team members. This inclusive approach creates a sense of belonging and empowers employees to contribute their best work.My experience as a new employee at LensCrafters has been overwhelmingly positive. The supportive workplace culture, opportunities for growth, and inclusive leadership make it an exceptional place to begin my career in the optical industry.I would highly recommend LensCrafters not only to job seekers but also to customers for their exceptional customer service and quality products.
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March 2024 by Sana Ahmady
LensCrafters is truly amazing in the way it prioritizes both the quality of its products and the satisfaction of its customers. As a technician, I have been privileged to witness firsthand the meticulous care and attention to detail that goes into crafting each and every pair of eyeglasses. From precision lens cutting to personalized fittings, LensCrafters sets the standard for excellence in optical craftsmanship.Moreover, I have found immense joy in the work I do as a technician. There is something incredibly rewarding about knowing that the work I do directly contributes to improving the lives of our customers. Whether it's helping someone see more clearly or providing them with stylish frames that boost their confidence, I take pride in knowing that I am making a difference every day.I am also grateful for the supportive and collaborative environment that LensCrafters fosters. From my fellow technicians to our knowledgeable opticians and dedicated management team, I am surrounded by passionate individuals who are always willing to lend a helping hand and share their expertise.In conclusion, I want to express my heartfelt gratitude for the opportunity to be part of the LensCrafters family. I am proud to work for a company that prioritizes quality, innovation, and customer satisfaction above all else. Thank you for creating an environment where I can thrive and continue to grow both personally and professionally.
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March 2024 by Andrew Cook
Terrible experience! The Manager is completely rude and unprofessional!
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March 2024 by Vicki Kelly
The staff is always professional, nice and very helpful.
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March 2024 by Bridget Fay
The employees here were very patient as I tried on a million pairs of frames. They were very honest with what would look good on my face and what size I needed. Highly recommend.
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March 2024 by Marquetta Colbert
I was greeted with friendly smiles by the staff and the doctor. The only thing is my first name was misspelled. It should be Marquetta.
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March 2024 by Susan Hale
Excellent customer service. The salesperson was knowledgeable, courteous, and friendly. Good pricing for lenses and frames. What more can you ask for.
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March 2024 by Ronita Holmes-Williams
The technician was wonderful, informative and excellent customer service.
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March 2024 by Sandra Cruzado
Martha was amazing! She was kind and patient and did a great job fixing my sunglasses. Thank you
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March 2024 by Tamonte Washington
I visited on 02/07/2024 to pick out some new frames and I was assisted by Rachael. I don't think I will meet many people as friendly and knowledgeable as her. She provided great customer service and helped me to pick a pair of frames and lenses that were perfect for me. She was thorough and provided me with different options while helping me settle on the best one. I look forward to her assistance in the future when shopping for eyewear.
