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September 2024 by Frederick Ronald Sampson
Chair wore out. Not really leather as advertised. Warranty was not enforceable. They will not get our business again. Replaced chair and couch. Very comfortable and less expensive.
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September 2024 by Joe Rose
La-za-boy was very good to deal with. The sales person was friendly and knowledgeable. We just got our furniture and it looks very good- quality craftsmanship. The delivery guys were the best handled everything with care and showed us how to program the remotes. At this point I would recommend La-za-boy to anyone looking for leather furniture. Time will tell if this leather holds up better than the last couch and chair. My thoughts on this now it will hold up good.
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September 2024 by Candace Leggett
Martha was very helpful and patient while I was picking out a recliner. Thank you!
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August 2024 by Keith Stone
Anna and the team were very helpful in helping me pick a chair for my 91 yr old dad. Delivery and set up were quick and painless. The delivery guys were very nice & polite. The whole process was awesome.
We got the James Lift Recliner. My dad loved it from his first sit. :)
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August 2024 by Nadja Pardo
We enjoyed working with the designer - Lauren, who was very helpful and patient in helping us visualize several design ideas for the different areas of our home. We highly recommend her services!
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August 2024 by Shannon Perkins
I was just browsing for a quality recliner. Martha was very pleasant and showed me models to fit my needs and price range, then gave me time to try them out on my own. When I found the right one, she took care of me right away. My new recliner is scheduled for delivery and set up tomorrow, and I know I’ll enjoy it for years to come! Thanks, Martha!
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August 2024 by Kenneth Anderson
Great service! Lauren did a great job designing the room and helping pick styles, fabrics, etc. thanks!
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August 2024 by A Parnell
Best recliner your money can buy it'll Outlast anything recliner-wise
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August 2024 by Evean Matthews
Martha was my sales rep and was very knowledgeable and listened to my needs. Her suggestions were spot on and the sale going on made my choice easy. Definitely recommend this store.
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August 2024 by Curt Hencye
Terry was great. Was patient and answered a lot of questions for us. Highly recommend him!
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August 2024 by BJJ NGA
Great service. Not sure about chair until I get it within a week.
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August 2024 by Mima Shanor
Very professional, friendly and helpful.
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August 2024 by Janet Holm
We are repeat La-Z-Boy customers for a reason. The products are superior and second to none! Staff is outstanding, we never felt like we were being sold...simply being helped. Anna, the Sales Manager, guided us through the purchase process and listened to what our needs were. We are excited to get our 2 custom made chairs; it takes some time but they are being built exactly as we want them. Price in reasonable for all the extras we requested. We highly recommend the Fredericksburg store and mostly Anna who was very patient, knows her products and helpful throughout our experience! Thanks Anna!!!
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July 2024 by Jimmy Wood
The salesperson was great he was able to order a chair to my liking
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July 2024 by Stephanie Mora
When we first entered this location we were warmly greeted by Lisa. She was very helpful and showed us different options for sectional couches and tables. She then suggested that we make an appointment with Lauren, the interior designer in order for Lauren to properly assess the space we had at our home. Lauren was very pleasant to work with and showed us our options as part of a 3-D design layout after she came to our home to measure the space. We are eagerly awaiting our shipment. We recommend this location to anyone in need of quality furniture!
