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April 2024 by Zak Littrell
I worked a 3 day event at the Jewel Box with my company last week and met the lovely owner and employees of Jewel Box. They are fantastic people, so kind and fun to be around. They will jump to help you with whatever you need and they do some amazing custom work, so go see them!
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March 2024 by Rebecca DiRusso
Great service and friendly ladies to deal with! Corporate America Could learn a thing or two from them about Customer Service , because they certainly have awesome customer service!!
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February 2024 by Sherri L.
I went to The Jewel Box to have a earring repaired. They told me it would be $25.00. A very fair price. When the other earring broke, of course I took it back to The Jewel Box. They said they it would have to send it out and it would take a couple of weeks. I told them that it was no problem. Well, 3 months later I got the call my earring was repaired. I went to pick it up. It was $150.00! I was never given a estimate. Silly me just assumed that since they fixed the other earring for $25. This one would be similar priced. I was never told that it would be 6 times more to fix! I feel that I have been taken advantage of. I will not ever go there again. The ladies at the front counter were very nice, but not $150.00 nice. Buyer beware!
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July 2023 by Meghann Viggiani
About a year ago I found an incredibly beautiful green tourmaline stone that I wanted set into a right hand/cocktail ring, but I struggled to find a jeweler that would work with my vision. They all told me no. Enter 'The Jewel Box' in downtown FXBG. They were amazing from beginning to end! They were kind, professional and most importantly they listened to me and understood my taste and vision. They never said 'No' to me, but instead worked with me to find a way to yes. The end result? A dream ring that knocked my socks off!!! If I could give this place 10 stars I would!
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June 2023 by Meghann V.
About a year ago I found an incredibly beautiful green tourmaline stone that I wanted set into a right hand/cocktail ring, but I struggled to find a jeweler that would work with my vision. They all told me no. Enter 'The Jewel Box' in downtown FXBG. They were amazing from beginning to end! They were kind, professional and most importantly they listened to me and understood my taste and vision. They never said 'No' to me, but instead worked with me to find a way to yes. The end result? A dream ring that knocked my socks off!!! If I could give this place 10 stars I would!
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June 2023 by Jlm W
I recently purchased a Seiko watch there that was a new release and not available anywhere else (that I could find). The ladies that helped me were very knowledgeable and professional and the honest price there was as good or better than even the online sellers. They sized it and because they are an authorized Seiko dealer it came with a Seiko signature 3-year warranty. I highly recommend them
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May 2023 by Jim W.
I recently purchased a Seiko watch there that was a new release and not available anywhere else (that I could find). The ladies that helped me were very knowledgeable and professional and the honest price there was as good or better than even the online sellers. They sized it and because they are an authorized Seiko dealer it came with a Seiko signature 3-year warranty. I highly recommend them
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December 2022 by mike iden
Got my watch buttery replaced during my lunch break.
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February 2022 by Breona B.
They fixed the lobster clasp on my necklace. I popped in around 3pm and it was fixed by 3:45pm. The staff was welcoming and very friendly. Would definitely recommend to everyone and anytime. They also have an exquisite jewelry selection. 1000/10
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December 2021 by Terry Sullivan
Great place, beautiful selection, wonderful folks to buy from.
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December 2021 by Barry Surles
A great hometown jewelry store that has been around for many many decades. The very best personal service and caring support whether you’re looking for jewelry for a special occasion or just in the mood to shop. The difference in a ‘hometown’ store versus a chain type is the reason I will always shop at the Jewel Box........all your purchase or repair needs is the very best.
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December 2021 by Joshua Jones
I was in Fredericksburg on business and the following day happened to be my wedding anniversary. I came upon the Jewel Box and could not of been happier with my experience. No pushy sales tactics or in your face attitudes. Everyone there made it feel more like a home that just so happened to be stocked with high end jewelry. Thank you to Penny and staff. You all made my Wife's day amazing.
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September 2021 by barbara martin
Great personalized experience!!
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October 2020 by Ursula W.
Chrissy is amazing! She took care of me today cleaned my diamond ring! The gentleman yesterday or actually Wednesday that took my watches and did all my watches including them about it which is extremely time sensitive. I recommend anything by them they sell a lot a beautiful estate jewelry.
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March 2020 by basil m.
So irritating when I call to make sure a place can replace my watch battery. Them I confirm their hours. Then I show up and they've closed at least an hour and a half early.