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August 2024 by Madison 3
I think if you’re an enthusiast shopping on a budget, JDM has a bunch of cool cars to choose from. Eight gen Honda Civic Si, WRX STi, Minis and so many other cool cars. I can tell that the people working there, or maybe somebody behind the scenes, are legitimate car guys/gals. And if you just want something normal to blend in, they have a lot of those too. I purchased a 2007 Mercedes Benz C230 Sport from these guys and as someone who legitimately loves cars, I have been genuinely smiling from ear to ear since purchasing the little Benz. Now the car is 17 years old so I wasn’t expecting a perfect car, so imagine my surprise when I got the car home and really got to comb through the car and realized that I genuinely think I purchased one of the CLEANEST W203 C230’s on the market. The car passed inspection without any fuss and just overall for 6,000 bucks, this was such a good find. JDM auto does the OBVIOUS things that you think every dealership should do, but unfortunately many don’t. JDM communicated with me, didn’t try to force me to buy anything, and their website had dozens of high res photos detailing the car. These guys are awesome. They’re not flashy, or fancy, but they are honest and genuine and I for one am a happy customer. My sales guy was Jasper, and if you’re reading this Jasper, I told all my colleagues about the hilarious interrogation at the PNC bank when I was trying to get the cashiers check hahaha!
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August 2024 by Wolf Godwin
Jasper was very professional, knowledgeable and helpful, answering all of my questions. Great experience.
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August 2024 by Joel Bolton (JB Swede)
Jasper is to be commended. I was looking at a car but did not end up buying, only because our plans changed. Otherwise we would have worked with him and ensured the car was purchased. He was super friendly and knowledgeable, and there was no pressure whatsoever. These are the types of dealerships that should be checked, and I recommend him and JDM fully!
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August 2024 by Mathew Marnien
Jasper is great
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August 2024 by Wyatt Shaw
Great cars for sale and honest mechanics
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July 2024 by Vee
For the purposes of this review, I will not place blame solely on JDM for the vehicle they sold to my son, because he SHOULD'VE done his due diligence. But where I fault them is how they prey on the ignorance of the young and desperate.
Anxious to find a working vehicle with less than stella credit, in a market where sub-prime loans are no longer being doled out to the half dead and irresponsibles, my young adult son stumbled upon JDM Auto. After settling for a car within his "means" and budget, he drove off their lot in a 2012 Volvo S60. The car did appear to have been cared for; however, while oogling over my son's first major purchase, within an hour of purchasing it, my daughter noted issues with the driver's side mirror and a couple of minor/major things. Ignoring the suggestion for him to take the vehicle back to JDM the following morning to see what if anything they would do to address those issues, he continued to drive the car with little indifference toward those issues and advise. Alittle over a month of driving the vehicle the alternator went bad and then the battery. Prior to that, one of the issues my daughter noted with the electrical system kept rearing it's ugly head. To add insult to injury, he was no longer employed with a non driving vehicle accruing high interest on a loan. (Against my better judgment, I got the car up and running for him.) Within a month of the repairs, he reached out to JDM about getting caught up on the loan, because as his luck would have it, he couldn't place his hands on the loan paperwork. Here is where the REAL problem/ issue comes into play. He was given a phone number in which to call to settle the back payments because he was on the cusp of having the vehicle repo'd. He called the number and the foreigner he spoke to on the other end of that phone call advised him since they started the procedure to have the vehicle repo'd, it would be in his best interest to "WESTERN UNION" the payments, that way the payments would post the same day. Chucking it up to his young, dumb and know it all nature, he followed the advise of the person on the line. If it had NOT been for the caring person at the WU office, who pulled him aside and told him it smelled of a scam and that she'd caution him not to go through with it, he would've been out the money to get caught up on his loan and he would've definitely had his car repo'd.
Now, whether or not JDM knew the number they'd given my son was bogus or not, the fact remain.., they SHOULD'VE known. Taking part in duping unsuspecting people out of money they can I'll afford to be duped out of is not only grimy, but a crime. Although JDM did not instruct him to send the money via "WU", they are just as culpable as if they had. I'd DEFINATELY tread lightly when dealing with this Used Car lot. This message is ESPECIALLY for the young adults with little life experiences thinking they know everything, because perhaps this review will save them the hassle of being hoodwinked, bamboozled and led estray.
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July 2024 by Bobby Arnold
Great experience. They were flexible and very easy to get in touch with. On the day I purchased my car they drove me to the bank when I had an issue with my check and helped my girlfriend change her flat tire. Couldn’t recommend enough
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July 2024 by Tressler Bowman
Purchased a bmw 328i from them. Omar helped us around with the vehicle. As I inspected it, he shared a lot of information in regards to parts that can cause trouble and things to watch for reliability. His knowledge and passion for vehicles was invaluable in confirming my decision and raising my comfort in purchasing such a vehicle. Rose got us all set as well with the purchase and made the whole process seamless. Incredible experience and treated like an old friend by all from start to finish. Will definitely be back when the opportunity comes along again.
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July 2024 by Dominique Robinson
Absolute hassle free experience. Jasper and Rose were very knowledgeable and helped me to leave the lot with exactly what I came there for. Would absolutely return for future business!
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June 2024 by April Poland
BUYER BEWARE!!!! I brought a Ford Expoler Sport Trac five months ago for $15,000 after processing fee and taxes. After purchase I took it straight to my mechanic for inspection. I was informed that there was a fraudulent state auto inspection sticker after a state police investigation. The ball joints and drive shaft were very dangerous to drive on, on top of evidence of transmition failure. I fixed the ball joints amd drive shaft immediately at the cost of $1,200 which JDM Auto did pay $300 towards. After a few months of owning the truck the transmission went out at the cost of $5,000-$6000, on top of other issues. I have called several days with no call back. Asking the dealership if they will buy the vehicle back after I potentially will absorb a large amount in negative equity. I still haven't received a call back. Their lack of vehicle inspection before sale was disappointing.
Response to seller: A state police investigation was done about the state inspection....no false claims here. It was found that it shouldn't have passed and it was highly unsafe to drive. I drove it 200 miles home putting my life and others at jeopardy. Toyota will not buy it nor will you. I guess fixing the transmission is my only option since I am now stuck with $13,000 on a non working vehicle.
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June 2024 by Jake B
JDM Auto sales has by far been the best experience I have had buying a car. Not only were they really nice but they knew everything I had to get in order to be able to purchase the vehicle from them. The staff was super helpful. Buying a car sometimes is a hassle but JDM Auto found a way to make it enjoyable. Want to give a big shout out to one of the salesman Jasper. I was very eager to buy the car I was interested in and I live far away so Jasper stayed late for me so I could finish up the purchase and paperwork. He was super nice I showed up even later than I planned due to traffic and he was super nice and understanding. I have nothing bad to say. If you're looking for a used car, want an easy and enjoyable sales process, and a good selection of vehicles then look no further JDM Auto is the place to go.
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May 2024 by Steve Campbell
Initially I was impressed with JDM Auto. They provide a Carfax with each listing. I would expect a dealership showing a nice selection of vehicles to have gone over the car before listing. Expensive $15,000 + used vehicles. My vehicle was not gone over other than detailing it. Within two weeks of purchase I had metal on metal on the rear drivers side brake. No brake pad, scraping the rotor. A tire showing continual low tire pressure was because of rim that was cracked, and had been glued. A vehicle that was not safe to drive. I’ve had to invest another $1000 into a $15,000 vehicle I bought from JDM Auto less than one month ago. No call back from the owner. As Is/No Warranty. Buy at your own risk. Have your guy look at it before buying from JDM Auto. ?
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May 2024 by Sharon Fitzsimmons
We went to test drive a mini Cooper (this location collects them, so there were many options to test drive). Jasper was amazing and we had a great time. We're not quite ready to buy yet, but there was no pressure to commit or to return. Would definitely recommend them to others!
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March 2024 by Jaheim Moody
Rose, Olivia, and Jasper are very outstanding ,and provide outstanding customer service! They are very friendly and professional. The car purchasing process was very easy and efficient with them. The people at JDM auto are more than just car dealers, they’re family oriented people! My experience with them was nothing short of amazing. With me coming out of NC, I was amazed at the patience and hospitality they showed! I’d recommend them again and again!
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March 2024 by Fawad
I was recommended by a friend about JDM Auto. Ended up buying a beautiful Lexus IS 350. Thank you guys for making the purchase such a pleasant experience!
