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June 2024 by Sarah Chiles
What is going on with Goodwill? I used to love going thrifting and now it's impossible to find good items or deals at any of the Goodwill stores. They are price gouging, but pay their staff pennies. Their mission is to help people find jobs and "reach their full potential through learning and the power of work." Well, if existing on a wage that won't provide the basic necessities while the organization is raking in $6.1 billion in 2023 is reaching your full potential, no thanks. Shame on you, Goodwill.
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May 2024 by Shawn Pinkley (cute_fat_skinny_and_ugly)
Rude. Will never shop goodwill again. Disgusting prices and terrible customer service
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May 2024 by Angela Catalfamo
Best one I’ve found in Spotsy
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March 2024 by Steven Caldwell
No more bathroom privileges. I asked to use bathroom and was denied, no longer open to the public was there response. Plus prices are getting ridiculous. No longer will I be shopping there.
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November 2023 by Lea Bernardo
This is second time happened already that I always extra charge I have a seven items only then when I saw my receipt 9 items charge. I live 45 minutes away so let it go .. So next I’ll make sure they charge right. This cashier did twice already so I definitely watch her next time. She’s rude too not even saying thank you or good morning.
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August 2023 by Jim M
Polite and helpful staff. Good selection of items
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August 2023 by William Boggs
Goodwill has evolved over the years. Bargains used to rule the day but are not as common as they used to be. They are rapidly becoming a retail price based store offering used rather than new items. Many items are anywhere between 10 to 50 percent less than brand new retail. In some cases the prices are actually higher than new retail.They are competing with other retailers who often have sales and discounts on new merchandise that consumers can purchase for less money than a purchase of used items offered by goodwill. Many items are not complete and missing parts, so check to make sure before you buy. I recently purchased a set of automotive jumper cables for the same price as a new set at Walmart. The retail sticker and receipt were both on and in the box. It was priced $2.00 higher than the retail price. Reason I purchased was I was there, they were there, and I needed a like new set. Didn't mind helping the cause.The clerk at least dropped the price down to the buy it new retail price when I brought it to their attention. They have a no return policy now so make sure an item works before you buy. In an ever changing world of new thrift shops and the new bin type stores, goodwill may need to take a look at pricing structure. Their items are donated so the only costs involved are payroll, rent, utilities, and waste management. I have spoken with several other shoppers over the past year and many agree that the pricing on items makes them less likely to shop there in the future. On their present course of higher pricing I would speculate a steady decline in business for them over the next few years. One other item to consider is a store named goodwill with goals to help the community may want to consider helping families in need with at least some clothing. I know of several instances where families lost their home to fires leaving them nothing but the clothes on their backs. Goodwill does not offer even minor level help to this type of family crisis. Thankfully there are other organizations that are willing to help.
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August 2023 by Ernest Malone
These stores use to be favorite place to go. Lots of hidden treasures. Now lots of higher prices. Found 3 dollartree pizza pans. Still with the logo new. 1.25 there. Priced 3.99 each at Goodwill. Sad and shame. Will start going to yard sales for good deals and prices. Don't pay over new prices for free donations.
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July 2023 by Becky Mcdaniel
Very helpful ppl
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July 2023 by Corrine Boyles
Great selection! Nice atmosphere and wonderful workers.
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July 2023 by Donna N.
Something for everyone.
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July 2023 by Ernie Young
Well organized, reasonable pricing,.
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July 2023 by Deedee
Well organized and helpful staff!
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July 2023 by Scorpio 12c
Clean environment, nice staff, great variety.
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July 2023 by R Slagle
The store is kept neat. Good turnover of items.
