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December 2023 by Brad Thoren
They have a pretty poor return policy. I purchased 3 sonic toys for my daughter. They were still in box and bag I purchased them in with recept. Bought Oct 29th and attempted to return today 12/06. I am also a pro member and was turned away. The same toys were still on the wall for sale. They wouldn't even give me store credit which would have been fine. This is exactly why I don't shop at gamestop anymore.
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May 2023 by Candice Miller
Went in to buy a wireless Xbox headset, was sold a headset that was only wireless for PS5 and PC, the exchange was quick an easy. Overall good experience just unfortunate I was given incorrect information, had that not happened I def would've given 5 stars ?
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February 2023 by Spencer Nix
Went on 1/3/23. Came in with $560 to buy the PS5 with bundle. They said they sell a game stop warranty for $70. I asked about the warranty from Sony it comes with. She said there isn’t one. I googled Sonys warranty information and told her they do have a one year factory warranty. She said ok and it’s for a year and isn't as good as theirs. Made it sound like no use buying it without their store warranty. I left and ordered it from Amazon for the same price but the warranty Amazon offered was cheaper. If I owned a store I’d be furious a sale was lost over pressing their own product to the point I’d walk.
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December 2022 by Kenyon Sweet
Friendly staff. My only complaint is they had 2 games on display that they ended up not having. Other than that, the purple who work here seem nice and honest. By contrast, the other location in the mall apparently does some shady stuff with the funko pops. I've heard that if you preorder here, you won't ever get an exclusive pop or glow in the dark version because the staff takes them and then tells you that the store didn't receive any. For those that don't know, when you preorder a funko pop, the company sends out a limited number of glow in the dark or rare variants.
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December 2022 by Lawrence Saine
No 1 is answering the phone!!! I Will b giving bad reviews on EVERY platform I can find!!!!I'm TRYING 2 switch an item as it was ordered twice..... Since you're site DOESN'T hv the ability 2 combine items, & listed the same 1 twice!!! Soo I'm having 2 go through GARBAGE, cause no 1 answers & I'm on hold, & there NO ONLINE CHAT.... it your systems DON'T even recognize my order number!!! Soo I KNOW in the future not 2 deal wit game stop!!!
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November 2022 by Jane Thomas
My favorite GameStop in town! The employees are always so friendly and helpful. I visit this store literally once a week because I enjoy the experience, and not just the amazing product. It’s worth it to go a lil further down rt3 to visit this store.
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September 2022 by Jhonathan Ibanez
The customer service staff was great (forgot the name of the girl) very helpful and respectful. Helped with a Digimon Survive return better than I expected.
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March 2022 by Randy Federspill
Go to stop while waiting on Five-guys burgers or after meal shopping for the latest games and accessories.
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January 2022 by Barbie Kaprat
This game stop has amazing customer service, Roybn was so helpful I luv her! Definitely my new go-to game stop!
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March 2021 by Chris Bower
I'd love to see this place update there register system and have less people inside customers
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March 2021 by Russell Hall
Very nice and helpful
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March 2021 by Cyndi Donaldson
Always very helpful and courteous! Enjoy going there.
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January 2021 by Michael Caruso
Store shelves getting a bit sparse. Still the only place for used console equipment. The staff is always helpful, knowledgeable and attentive.
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January 2021 by David Cummings
Refused return/exchange from online purchase from 12/29 of unopened game.
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November 2020 by bumpasskidd
Nice election compared to other stores
