-
September 2024 by Helen Markham
Highly recommend!
-
August 2024 by Phaedra Services
Absolutely perfect storage facility. Clean restroom, convenient store near by, very little if any traffic. Take your time organize your unit and know your property is in a secure location.
-
August 2024 by Mary Jennings
Storage Unit Review:
I recently had the pleasure of utilizing a storage unit at [Prime Storage Facility on 5 mile road in Fredericksburg, VA. I must say, the experience in moving in was exceptional.
From the moment I arrived, the staff demonstrated an unparalleled level of helpfulness, especially with the move-in process. Their assistance in receiving and transferring my pharmaceutical samples to the storage facility was invaluable, showcasing their dedication to going above and beyond to meet customer needs.
What truly sets this storage facility apart is the staff's deep understanding of customer service. Their accommodating and flexible approach to every request exemplifies their commitment to customer satisfaction. It's clear that they leverage the facility's resources to support the unique needs of each customer, including my pharmaceutical sample storage requirements.
Overall, my experience with Prime storage has been outstanding, and I would highly recommend this facility for your storage needs and customer-focused storage solutions.
-
August 2024 by Ovidiu Bota
Be aware of pricing policy. Feels like bite & switch. Careless management. They don’t follow up on their promises.
-
August 2024 by Liz Agnellini
Resubmitting my review after 2 months....beware they will just "raise the price" and not give any reason why. I understand that business can be tough...but at least explain why you are raising your price and don't dodge our calls when we ask why. Still haven't heard back from management after multiple attempts of questioning our price increase, it has been a month. Like come on....
-
August 2024 by aalyssa litts
General manager was very attentive and helpful while I was at this location. Place is clean and well maintained.
-
July 2024 by Jamie Arr
Knowledgeable. Friendly staff. Very accommodating and we arrived at a better unit to fit my needs.....and that was true....but the payments went up and up and up so I had to move
-
July 2024 by Jeremy Tucker
The mgmt of this location is always so nice and great to work with. Definitely recommend this location. I
-
June 2024 by Ryan
Extremely Polite and Helpful. A sure delight to do business with. If ever you are in need of secure storage; this facility supplies one on one care with Stephanie behind the desk!
-
June 2024 by Donna Saunders
Very polite and professional. I like that you can pull your vehicle into the climate controlled building.
-
April 2024 by D.J. Harrison
Great facilities and great staff! 10/10!!
-
April 2024 by Jillian Tilford
Highly recommend Prime Storage! The facility is clean and easy to navigate, and the customer service at this location is unmatched. My interaction with Stephany was great. She is both professional and knowledgeable and I am highly likely to use this company in the future.
-
April 2024 by Caleb Hall
Absolutely wonderful service I am able to safely and discreetly store my.. items. It is quite nice. The staff are very friendly and don't judge what you store. Which is convenient. 5 stars at all times!
-
April 2024 by Debbie Randolph
Love the indoor climate controlled Drive Thru. It's wonderful being able to unload and load out of the elements. Heated and air conditioned...it's awesome. No elevators. It's clean and everything works. Plenty of space in the isles. Highly recommend
-
April 2024 by Marvin Washington
As one.
Gets older in life. People need to understand and be more patient with seniors at prime storage. I found out that they understand senior citizens and appreciate them and was very helpful toward me Thanks.
