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April 2024 by Jovon Ephraim
Wonderful customer service from start to finish! I definitely recommend this storage unit!
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March 2024 by Ruth A
I saw the great online price on this storage unit then read reviews which were amazing and called to reserve my storage unit. The next business day I got a call and everything was set up, signed and paid for so I could just start moving things in. Everything was clean, neat and it was very easy! Customer service was lovely!
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March 2024 by Christopher May
Kayla was so helpful when my wife Monica came to the storage unit. The staff there is very helpful and knowledgeable in their work. Definitely recommend this place and i especially recommend asking for Kayla to assist you.
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March 2024 by Irene Gutierrez
I have 2 storage units with you, 1 in San Antonio, Tx and the 2nd here in Fredericksburg, Va. It has been a pleasure having to found this place.
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March 2024 by milkiie_turtle
Amazing storage facility! Needed a place to store some stuff while I finished working on moving out of my home and got a discounted rate for a few months due to a promotion, but even after it went up it was still affordable. Place was always well maintained and secure. Would definitely recommend!!
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March 2024 by Brittany Fleming
Kayla was wonderful and handling everything was quick and easy!
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March 2024 by Delbert Paul
Thank u for all the help. You were great I n everything
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January 2024 by Your Biological
Leased at this facility for the past 5 yrs, and my experience was excellent mostly because of the customer service from Kayla and the folks in the office.
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January 2024 by Daniella Holmes
Kayla was extremely helpful, very polite and very knowledgeable of her job! Her customer service was amazing! We thoroughly enjoyed our experience with her at Extra Space in Fredericksburg VA.
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December 2023 by Drew Wells
Kayla was excellent! Full of personality and great customer service! 100% will recommend to others for future storage needs!
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December 2023 by Stephanie Bruce
I’ve used Extra Space several times. My last experience was beyond wonderful working with Kayla!! She is simply amazing and always so very helpful! If I need storage again in the future, Kayla is my go to girl!
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December 2023 by Shshshd Shshshhd
Kayla has great costumer service. Made my visit smooth and professional. Gave me all the information with a great smile. Will definitely recommend this extra space . Units and hallways are clean !!!
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October 2023 by Charity Campbell
Initially I had 2 units but was able to downsize to one. The team here was very helpful! Kayla worked hard with excellent communication. I would highly recommend this business! If I had to do it over again I would choose this location! Thank you to all who were so helpful!
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October 2023 by Nicholas Walters
Move in was fast and easy! I loved being able to do everything online. Both the gentleman and lady working were more than helpful, definitely recommend if you need fast and easy storage!
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October 2023 by Jenn Uber
Great place to store your things! I never rented a unit before, so I wasn't exactly sure what to do. Their website was super helpful with the sizing tips they provided and with the map of the open units the size I wanted were available. I was able to rent my unit (5'x10', climate controlled) online the morning the movers came to empty my U-Haul truck. I was texted & emailed the access code for the gate and the unit was ready to go with a new storage lock in it for me to use (if I had one of my own, I could have returned the new lock for a refund). The unit was very clean, had a spacious hallway and well-lit (motion-sensored). The Store Manager, Kayla Baker, came out and moved her car (without me even having to ask) so that I could park my truck right next to the door too, which was great! After the movers put everything in the unit, I went into the lobby to introduce myself and also switch the card that would be charged my monthly payment. Kayla was happy to help and also confirmed the amount that I would be charged each month. She was super friendly, helpful, and eased my concerns. My only "complaint" is that the access code is really long and not exactly a number that's easy to remember. I'll likely have to write it down and save it somewhere so that I'll remember it when I go to access my unit again. Other than that, I would definitely recommend them for your storage needs.
