Extra Space Storage located at 5219 Plank Rd in Fredericksburg, VA, offers a wide range of storage options, including climate-controlled and non-climate-controlled units, drive-up access, parking spaces, RV parking, and even golf carts. The facility features a large drive and easy freeway access, making it convenient and hassle-free to find the right storage solution. Security is a priority, with electronic gate access and the manager living on-site, ensuring a safe environment for stored belongings. The staff is known for their professionalism, kindness, and helpfulness, consistently providing excellent customer service. Notably, the store manager demonstrates genuine care, taking extra steps to assist customers with everything from finding suitable units to resolving issues like lost keys or changing units. Customers appreciate her patience, knowledge, and friendly attitude, which make the process smooth and even enjoyable. Many mention that their experience was quick, easy, and trustworthy, and they feel confident leaving their belongings in this environment. The facility’s cleanliness and the staff’s dedication to customer satisfaction make Extra Space Storage a top choice for self-storage needs. With amenities like deliveries accepted and ADA compliance, the location is designed for convenience and accessibility. Overall, the positive reviews highlight a location with helpful staff, secure units, and a commitment to making storage simple and pleasant for all customers.
Wow, Kayla was amazing. I was torn between extra space and prime and when visiting Kayla I just knew I would be storing my items here. The level of knowledge and care Kayla provides doesn’t even compare to anywhere else. You can tell she is passionate about her job and people. THANK YOU KAYLA
October 2025
Great staff and great communication. Would tell everyone to come to Extra Space!
September 2025
Very helpful and polite.very patient and understanding!
