The staff always act like it's an inconvenience & they hate their jobs! When you ask questions they are basically going to give you the bare minimum especially if it has to do with the phones itself. Crickets services seem to work pretty good in most areas though so I have stayed with them so far.
September 2020
My wife was switching from T-Mobile to cricket and Mohammed did a great job helping us out, he was quick and answered all of our questions as well.