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“Had the pleasure of working with Andrea. She's very knowledgeable and made my visit short and sweet but I was able to accomplish everything plus some. Thank you Andrea!!”
“We were there first thing at opening yesterday, Thursday morning to get my little brother a new account. The lady at the desk ( I can’t remember her name) was so kind. She explained everything in great detail, answered questions, and walked us through the app. People like her employed at Navy Federal are the reason we love this bank. Thank you for your help and kindness!!!”
“Ive been at this bank for going on 20 years at this point and i can say nothing but amazing things! Today March 7th, 2024 Stephanie Chandler showed amazing customer service.So I gotta give her her props lol!I had questions about my auto loan so I reached out to her and left a message on her direct line. (She was the one who helped me process it.) She got back to me within minutes of leaving a message. Answered all of my question in full detail, and made the ultimate effort to reach out to different departments for other things! In this case I needed my auto loan check dropped off to the dealer I purchased from. Luckily it was close to the Augustine Branch. Instead of mailing the check (which would take a day or two) she personally handed to the dealer. I am so beyond grateful for her amazing service! Thankyou Stephanie!”
“Nakara Minnis the Asst. Branch Manager was polite and eager to help during a stressful time. With 4 years experience she values her customers and provides excellent customer service! Thank you Nakara!”
Credit Unions
Credit Unions
Credit Unions
Credit Unions
Credit Unions
“The lady at the front desk was so friendly and welcoming. My transaction was processed by Sierra, she was very outgoing and sweet! She went above and beyond to help me with everything I needed.”