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July 2024 by Racheal Sims
Thee worst! I walked in just a few steps before another lady and I was harassed non stop about “needing help” and “did you find what you were looking for” this experience was an employee giving the assumption that I was stealing. I am a licensed cosmetologist and salon owner for over 15 years. This is not my typical cosmoprof to go too but the employee was disgustingly inappropriate and made me feel very uncomfortable. Not ONE TIME! did she ask the other young lady did she need help or did she find what she needed. Ignorant racist behavior and I will also be calling corporate
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May 2024 by Christine HairLady Wallace
Ivw been to many if these stores and this is a very well stocked, spacious and clean. With great customer service
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April 2024 by Rachel Roberts
Great!!!
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May 2023 by Connie Johnson
Nikki was super helpful!!!As a past employee, the manager at this location and the customer service line were absolutely no help at all!!!!!! They showed how much they don’t care. Meanwhile Nikki did the most to help me retrieve my W2. Can’t say the same for the manager, DM, or the company! Thanks Nikki for being awesome!As a customer of 20 years, and previous employee, I am saddened by the lack of support. Thankfully, when I shop at my local store, Nikki and a few other employees are caring and helpful. In a perfect world I could only hope the management and company cares as much
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April 2023 by Trish Hall
Got a great deal of helpful knowledge from the associate who assisted me!
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August 2022 by Brittany Self
I’ve been hesitant to ever complain or say anything but after my last visit here I just can’t shake it. I go to Salon Centric 90% of the time (where they greet EVERY person on a first name basis, interact, making you feel like you’re their friend almost!) but I use Wella also so I have to come to cosmoprof occasionally. I will say I dread it every time. The employees are so unprofessional, almost as if I’m bothering them to be shopping there. Every time I have went in NO ONE is up in the store front. All employees are in the back unless someone was getting checked out when I walked In. You can hear the employees in the back talking and carrying on and I stand for a few minutes waiting to see if they are even checking for when someone is ready and I have to walk to the back to actually get them. I just don’t think that’s appropriate at all. A bell rings every time someone walks in yet never greeted. I don’t know if their is a theft issue but the fact that I had $300 worth of stuff and could’ve walked out the door before someone even decided to actually come out and do their job, should be concerning for the company. I know everyone has days they feel lazy or off which is why I haven’t said anything. But this has been a consistent issue for months and months every time I go in there, to the point I am thinking of switching brands and not using wella (which I love) just to not have to step into this store! This location has really really gone down hill over the years.
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March 2022 by Brittany Shott
I’ve been hesitant to ever complain or say anything but after my last visit here I just can’t shake it. I go to Salon Centric 90% of the time (where they greet EVERY person on a first name basis, interact, making you feel like you’re their friend almost!) but I use Wella also so I have to come to cosmoprof occasionally. I will say I dread it every time. The employees are so unprofessional, almost as if I’m bothering them to be shopping there. Every time I have went in NO ONE is up in the store front. All employees are in the back unless someone was getting checked out when I walked In. You can hear the employees in the back talking and carrying on and I stand for a few minutes waiting to see if they are even checking for when someone is ready and I have to walk to the back to actually get them. I just don’t think that’s appropriate at all. A bell rings every time someone walks in yet never greeted. I don’t know if their is a theft issue but the fact that I had $300 worth of stuff and could’ve walked out the door before someone even decided to actually come out and do their job, should be concerning for the company. I know everyone has days they feel lazy or off which is why I haven’t said anything. But this has been a consistent issue for months and months every time I go in there, to the point I am thinking of switching brands and not using wella (which I love) just to not have to step into this store! This location has really really gone down hill over the years.
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March 2021 by Maria Rodgers
The ladies at this store are incredible and helpful! Love them!!
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February 2021 by Samantha Smith
They had all the colors I needed and the lady really helped with her knowledge of what I wanted to accomplish and helped pick out a color that works best for the client's hair.
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October 2019 by Haydee Kohler
My number one place for my profesional needs. The girls are always helpful and friendly.
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September 2019 by Melissa Guido
Great staff and management. They know me and greet me by name. Always helpful and inform me of deals and ways to save on products I'm always buying and re-buying. Always looking out for me and keeping me in the loop on sales starting/ending. Always get my orders perfect if I'm in a rush and have to call them in to pick them up and can't shop myself. Great ladies! 👌
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August 2019 by Kathy Lopez
So grateful that I have a sister that has her Cosmo license!!! The prices were amazing!!
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August 2019 by Hannah Staley
Always have what I need
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August 2019 by Neesh
The staff are really kind here. The store is clean and well stocked. No complaints here.
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December 2018 by Tanisha Williams
The staff are really kind here. The store is clean and well stocked. No complaints here.