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February 2024 by Kaila C.
This company was great! The gentleman that I spoke with on the phone was very kind and gave great customer service. The gentleman that came out and assisted me was very knowledgeable, kind, patient and helpful. He was very proactive. He arrived to my car prior to the time I was told. It was an awesome experience. I'm glad this company helped me. 10/10 would definitely recommend AND use again.
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January 2024 by Joseph Black
These guys are the best. We have used them for us as well as for our son & friends. They are excellent at what they do. Always on time, and super insightful to get you back on the road.
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November 2023 by Cynthia Coleman
chnician offered valuable information related to another part of my vehicle that he saw which needs repair. Great customer service.Service: Tire change
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September 2023 by DAVID WEBSTER
Always reliable and great serviceService: Car towing
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July 2023 by John Rock
I've been using this company since 2019, when I moved to Stafford. Same price same professional attitudeService: Car towing
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June 2023 by Diann
First review was apparently removed due to my low rating. My car broke down on 95 heading to North Carolina for a family emergency. Certainly not expected. Had no choice but to leave it sit. Yes I knew it would be towed but wasn't expecting the towing company to be uncaring pirates. Didn't have the almost 2 grand to have it towed back to Pennsylvania so asked them what my options were. I could surrender it to them. Okay I can do that didn't really want to lose my car but really didn't have a choice. It can be repaired. So you would think they would just take the vehicle in exchange for no charge for towing. Ha. Still charged me $200 for the tow. I explained that I was on Social security disability and really could not afford it as I could not be able to pay my rent. It was bad enough that my trip was to see my dying sister in her final days in hospice care. They got a vehicle that can be repaired and sold for a few thousand dollars so really you could have just called it even and not charged me the $200 I couldn't afford to pay. I understand you have a business to run but you also could have shown a little bit of caring and kindness towards someone who was already dealing with a death and didn't really have the money to lose and also losing my only car that I am still making payments on. You have no heart no looking at the whole situation and trying to be helpful and cutting people a break. I could have ended up homeless due to losing that $200.Maybe you should try to live on $888 a month and you would understand a little of I really couldn't afford that $200. Wasn't getting my vehicle enough? I've dealt with a tow from a accident and the towing company was very understanding and great to me and allowed me to just surrender the vehicle and accepted it and zeroed out the towing charges. So I think you could have extended that much to me instead of being the money hungry pirates you were to me. Someday good ole Karma will do it's justice to your business.
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October 2022 by Lakisha Jones
Call to check on heavy duty towing and he was rude and very racist!Service: Long distance hauling
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August 2022 by Wendy Elmore
Wayne was wonderful! I needed a tire change but unfortunately didn't have the right tool to take the lugnuts off and it was too specific of one that wouldn't have been on hand on the truck. He was quick to arrive and got my vehicle loaded up and made it to the tire shop. He also showed me how to drain water from the well that holds my spare as well as showed me how the drop box works (I've never had to use one before). I am so thankful for this company & Wayne for being so professional and courteous.Services: Car towing
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August 2022 by Alma I. Fuentes
Thank you so much for understanding and helping me and my children ?Service: Car towing
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October 2021 by Bowling Green Green
I contacted this company because my mothers tire blew out. They arrived towed the truck but left her and her friend. The driver told them that he could not give them a ride. I called the company back to ask why i wasn't given that information. The first excuse was because of covid, the second was because there were 2 people. I explained that if that was the case i should have been informed and that as a professional providing a service than i should have been asked those questions. I was told by them that people usually just give them that information when they call. Not happy at all about this service today.Service: Car towing
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August 2021 by Ron T
Too busy to help Customers
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May 2021 by sean Larimer
I have used Coleman's several times over the years with several different vehicles my family owns. They have excellent and knowledgeable drivers who have always in my experience been able to solve my problems with no issues. Every time I've had one of my vehicles towed they've taken extreme care with making sure it's secure and keeping me calm while they're loading up my vehicle to be towed. The office staff was very helpful in setting up the tow call and gave me a 15-minute call in advance to let me know that their driver was almost there. I would highly recommend Coleman's for any of your on the road vehicle needs.Services: Car towing
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May 2021 by Scott Larimer
Coleman's was very professional and courteous with towing my wife's vehicle. There was an issue with the transmission and they went the extra mile to make sure that no further damage was done to her vehicle. Even with all the local traffic they got to us in a reasonable amount of time. The rates charged were extremely reasonable, the driver extremely polite, and the office staff very helpfulService: Car towing
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May 2021 by Bowling Green
I contacted this company because my mothers tire blew out. They arrived towed the truck but left her and her friend. The driver told them that he could not give them a ride. I called the company back to ask why i wasn't given that information. The first excuse was because of covid, the second was because there were 2 people. I explained that if that was the case i should have been informed and that as a professional providing a service than i should have been asked those questions. I was told by them that people usually just give them that information when they call. Not happy at all about this service today.Service: Car towing
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April 2021 by Julie Evans
My driver Jeff was amazing! I was driving from New York to South Carolina and had tire issues. He was there pretty quickly and took care of my new car and was very personable and professional! I recommend this company!!!
