CarMax in Fredericksburg, VA offers a wide selection of used cars, trucks, and SUVs, making it easy for customers to find the perfect vehicle. The car buying and selling process is described as smooth, straightforward, and hassle-free, with helpful and knowledgeable staff guiding customers through the process. Customers praise the excellent customer service, especially from associates like Terry and Janelle, who are professional, communicative, and go the extra mile to ensure a positive experience. The online process is also highlighted as convenient, with customers able to complete much of the transaction remotely before picking up their vehicle. Overall, CarMax is recommended as a reliable and trustworthy place to buy or sell a car, with a commitment to making the experience as easy and stress-free as possible for the customer.
I got my brand new Macon Porsche from Carmax and I am so delighted. I had Kolby show me around and give me all the great advice I need on buying my new truck. This is the second time I’ve gotten a from CarMax and I haven’t been disappointed yet. Thanks Kolby!
July 2024
Super smooth and straightforward process. Despite a hiccup in our plans we were able to find a vehicle and walk out in about 2 hours. Terry was very professional/ knowledgeable. Thanks!
July 2024
Fast, straight-forward sales process made possible by competent staff.
