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September 2023 by Jasmine Medrano
Massaponax Caliber Collision is the best location! My car door looks amazing, like brand new! Dusty made the process painless, I never had to call the store to ask what was up with my car. She took initiative and let me know before I could even wonder— something that is rare nowadays! I have had a bad experience with the Lafayette location, however, the Massaponax location and Dusty changed me mind completely about Caliber Collision. When I picked up my card the staff was extremely friendly and even gave me after-care tips. The software they are using is very neat as well, as I was able to see the labor costs in it, the service point of contact and estimated completion time. Very awesome in this technologically advanced world!Services: Painting
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September 2023 by Angela Picariello
Used Caliber Collision and had Dusty as my representative. Everyone was very polite, always very helpful and had great customer service. Dusty was exceptional, very helpful and detail oriented. She always kept me updated and my truck looks amazing!Service: Painting
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August 2023 by Jessica Moir
After some jerks broke into my car, Calliber was recommended by USAA to help put it back together. I was very satisfied with the care provided by the entire team. Mike, my POC, was phenomenal and went the extra mile to communicate timelines and expectations. Mike handled any and all hiccups with grace and was a blessing during a very stressful time.
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August 2023 by Bayley Farmer
i brought my Toyota corolla to Caliber Collision in Massaponax and i am so happy I did. Dusty took my car right in and updated me every other day to let me know where my car was every step of the way.. Candy was also great and kept me informed. I wanted to thank Kyle, Paul and Louie also for doing an outstanding job of getting my car back, it looked brand new. I am so happy!!!
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August 2023 by Kimberly Kcraget
I was very impressed with the level of detail, professionalism, friendliness, courtesy throughout my experience. I would highly recommend, and I am so glad my insurance company uses Caliper! Very happy with the quality of their services and their customer service ")
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August 2023 by Tyciana (Dogluver97)
My overall experience with Caliber Collision was wonderful! I would definitely recommend them to my friends/family or anyone who may be seeking repairs to thier vehicle(s). I personally worked with Mike, the adjuster; who was very friendly, knowledgeable, and efficient with updates daily during the repair process. Also, Ethan, the mechanic; who honestly did a phenomenal job on the entire car, and was extremely diligent/detail oriented in every aspect of the repairs needed. I could not have chosen a better duo to work with during this process. Thank you Caliber agian, for everything!
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July 2023 by Natasha C
I received great service throughout the process of getting my car repaired. They kept me up to date of where they were in the process. I even got my car earlier than the initial repair date. The front desk staff was friendly, knowledgeable, and accommodating. They did a great job with repairing my car. My car look brand new!Service: Body & Trim
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July 2023 by Quacked Up
The Caliber Team was great! They communicated well and were quick with the repairs.
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July 2023 by Linda Canty
I found them to deliver as promised, call me when they said they would, and my car was ready when they said it would be. Very professional group! They had to do some body work, replace some parts, and paint. When I picked the car up it looked as if it had been detailed and was like a brand new car again.Service: Painting
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July 2023 by Pam Rogowski
Sheila Dale and Morgan weregreat to work with! And i knew every step of the process. If I ever need repairs done again I would not hesitate to return!Services: Painting
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July 2023 by Bal Dubey
WOW !!!!! Caliber Collision is a class act establishment. Their management is extremely customer focused and very professional.I had a good fortune of meeting Mr. Judson Warnick, the General Manager , who is very friendly and courteous. His approach towards cutomer satisfaction is rarely found these days, especially in the Collision Shop Industry.The best part in my experience was that the Caliber Management is not after your money, they are more concrned in customer satisfaction. It was a pleasure to do business at this shop.My most sincere thanks and best wishes to the entire staff at Caliber Collision.Service: Painting
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June 2023 by Sandra Wilson
Very nice body and paint job. Customer service is great! I loved that I was updated frequently via text of the service they were providing. I had to have a vehicle rental and Caliber Collision made sure that Enterprise car rental was made aware that I had arrived and Enterprise brought me a car rental within minutes. For drop off of the rental, I left Caliber the keys and Enterprise picked up the rental. I was impressed with the whole one stop situation.Thank you!Service: Painting
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June 2023 by Gil Leopold
Dusty was great about getting me updates every couple of daysd whether I called for them or not! Caliber returned my car a week sooner than it was due and it was immaculate! I definitely would use again and recommend Caliber to anyone in the future!Services: Tires
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June 2023 by Taylor Templin
Highly recommended this body shop. Have had to have my suv repaired twice and have been a satisfied customer both times! Very friendly and very professional!Service: Body & Trim
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June 2023 by Dave Williams
Mike was great to work with. He kept us informed each step of the way. The repair job looked great.Service: Body & Trim
