AutoZone on Plank Rd in Fredericksburg, VA sells new and remanufactured hard parts, maintenance items and car accessories. Employees praised for excellent customer service and fast help. An employee helped with windshield wipers, explained options, kept safety and budget in mind, and made the visit funny. Another employee eased automotive trouble, found the right parts, and was not rushed even near closing. A team checked and replaced a battery in less than 20 minutes, returning the person to the road fast. A helpful employee answered questions about a truck, gave pointers, and was friendly and professional. The store is praised for part knowledge
Rick needs a raise. The best and most profound at his work ask for him when you go
June 2024
My Experience Was "AWESOME". Richard Was The "BEST".
December 2023
Yall are top tier. I came in for a set of windshield wipers and Karen set me up. Told me what to expect and kept my safety and budget in mind. Super personable and helped ease my mind since I don't know nothing about cars. Easy,great customer service,funny as hell,and she had me in and out. 10/10 customer service
