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April 2024 by Micah Martin
Came in on a Tuesday for my inspection appointment. The tech got us in super quick, was very honest about items that needed addressing to pass, and got us back on the road in less than an hour for a very good price. I highly recommend Auto Care Center or Fredericksburg! I’ll be coming back next time I need any work done.
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April 2024 by Greg Sprinkle
Last year, I took a chance on Auto Care Center of Fredericksburg, based off of their excellent Google reviews and ratings. Let me assure you, I couldn’t be happier with my decision to do so. They’ve earned a customer for life in me.Usman embodies everything you’d want in your local auto specialist: honesty, friendliness, and extensive knowledge. He has consistently gone above and beyond. When I needed serious work done, his clear explanations and patient guidance helped me navigate my options. After dealing with many disappointing experiences at other auto shops, having Usman and his team by my side has been a huge relief.Whether you’re new to the area or simply seeking a reliable shop for all your auto needs, look no further—Auto Care Center of Fredericksburg has got you covered!
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March 2024 by Kylie Tobin
This was my first time using Auto Care Center of Fbg and I had a really wonderful experience (after a previous terrible one with Firestone). The staff was extremely kind and inspected my car in a timely manner. I will be using this business for my car from now on and I will also be recommending them to others.
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March 2024 by Fit'X'Ezdor Gyabin
Pricing wasn’t too much! But I waited longer than I thought.
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March 2024 by alana hawkins
Humza along with everyone at this establishmint were more then kind helpful. No preasure and did not feel like i was being taken advantge of one bit. will using these guys for future repairs
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March 2024 by Thomas Yann
They the fastest service. Great honest people
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March 2024 by Vincent Wormley
Great service.. Fast fair and honest.
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February 2024 by Jessica Barnhouse
Very nice experience! Honest and open about everything. Would come back and recommend to anyone
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February 2024 by garrett johnson
I had 4 tires mounted, balanced, and installed on short notice without an appointment.
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February 2024 by USMAN AHMAD
If you’re looking for Quality repairs and Service, Then Auto Care Center Of Fredericksburg is your go to! A full service Inspection Station Performing all your routine maintenance and factory service needs.
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February 2024 by Candice Zeigler
They got me in at the last minute for an oil change and inspection. They have the best customer service and are honest and reasonable priced!!. Ali goes above and beyond for his customers. I will be taking all my vehicles here!!
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January 2024 by Allaeldin Hassan
I’ve taken my vehicle there for brakes and inspection. Excellent and friendly service and highly recommended
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January 2024 by Daryl Ott
Great service and very professional. Attention to detail was great
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January 2024 by Thomas Triplett
Excellent customer service! Will definitely return for service in the future.
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December 2023 by Dimmples48
The customer service received at Auto Care Center was impeccable. My vehicle was accepted mid day the Wednesday before Thanksgiving and returned at 7:30pm. Auto Care Center worked pass closing to deliver my vehicle. I was very grateful. Although it was a common repair any other dealer would have turned me away or returned the vehicle after the holiday. So far so good with the repair. I am not anticipating any issues. All is good and the issue is resolved.Pros: Great customer service, knowledgeable mechanics, friendly staffCons: 3.5% service fee on credit card payments, shop hours charge exceeded actual hours of labor with no adjustment at time of payment, non competitive prices (only $250 less then dealer, but I was in a pinch and wanted the repair right away. If I were not in a pinch I would have taken my vehicle to the dealer simply because the cost was not discounted enough to not have dealer parts, service and warranty), and lastly a verbal no pressure tip request. After spending over $1400 for an auto repair service a no pressure tip request was absurd. No pressure, sure it was pressure. I'm picking up my car the day before a holiday after hours. Definitely pressure.
