Advance Auto Parts is a well-known auto parts retailer known for its comprehensive advice and excellent customer service. The staff is generally helpful in assisting customers, though some may lack specific knowledge about certain parts. Customers have praised the store's gracious service and priceless advice, with one reviewer highlighting the exemplary service provided by Tere' and Manuel. Overall, Advance Auto Parts has earned positive reviews from satisfied customers who recommend this location above others.
Well stocked with a wide selection of automotive supplies. Friendly staff
May 2025
Always helpful and knowledgeable.. even in the rain. ;) (Tidewater Trl Location Fredericksburg) The tech explained the difference in selections and let me decide. He didn't skip a beat or change his professionalism or customer service when the rain began while he installed the product. Great Service!
November 2024
Customer service was exceptional. The staff was very knowledgeable and helpful. My car broke down and I just made it into the store lot. The staff helped me with the correct parts and loaned me some tools for the repair. With their help, I was back on the road within 30 minutes. I will always do my business at this store's... read full comment
