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March 2024 by Michelle B.
The assistant manager Krystal Bradshaw is really nice she is very helpful and gets out of her way to help you find what you need
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February 2024 by Scharman Toliver
Some stuff is overpriced but i like how clean and organized it is.
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November 2023 by DeAnna Day
Called to see if I coyks get help with loading heavy donations into the store. I have a recent back injury. Gor there and no one could help. Cashier offered to give me a cart, nor helpful.
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November 2023 by Ashley Bailey
Anthony is the worst. His attitude towards customers is awful. He doesn't value nor appreciate customers. I love this store and the ladies who work there are so nice and caring. I hope they'll find someone to replace Anthony who can do a much better job and who is kind and caring to CHKD Thrift customers.
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October 2023 by SquiddiCat
Worked there for 8 months, and it was great. Good cause, good people, good stuff. 10/10 would work there again.
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February 2023 by Debbie Edens
Lots of clothes and cool stuff,, the guy was really ?
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December 2022 by Mildred Brown
CHKD thrift shop organization in Franklin VA, is in possession of stolen goods! Someone purchased my stollen goods from your store! Because the manager refused to pull them from the shelves!! That's a lawsuit!!I have a police report on the items! She knows it! She's seen photos of the goods, EVERYONE has seen them on Facebook Twitter, and soon to be YouTube! I have photos of the one of a kind items in my possession and in your stores possession after the police report was filed! After the police told her the items were stolen she continued to sell the items from your store!!! She sold half of MY stollen items to an individual who wanted them!! their went my one of a kind items that my dead mother gave me!! The sentimental value alone, you can't replace!!! I also have photos of her with the items!! And she's dead! 8 have photos of her and me with them!! There from Japan!!! How am I supposed to get another one?? Go to Japan? Ha I'm going to a lawyer tomorrow!! I'm pressing charges on your store for selling stollen items of mine!!! And I'm going to the news companies!! There's no denying the items were mine!! There 21+ year old one of a kind originals from Japan!!! Smh. And you sold them knowing there was a police report out on them!!! That's extremely illegal!Do not use any of their thrift stores!! Their immortal!! She sold items that she knew was stolen and was my dead mother's,, knowing it was from Japan and a one of a kind item! There's only 3 in the united states!!!! 3!!!! Very very unethical!
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November 2022 by Susan Egley
It's a nice thrift store. It's on the smaller side, but we regularly find neat things! The prices at CHKD are pretty decent for the most part! They always need donations! Check this store out!
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October 2022 by Janice Wheeler
2 guys were there to help me unload a car full since I'm moving out of state. Very helpful and appreciative
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September 2022 by Jamie Entwistle
Awesome customer service and items for all
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August 2022 by Katie Blickens
New management has really whipped this place in to shape. Much more organized & staying on top of marking down older items. Definitely A good little place to shop.
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August 2022 by Summer Reign
Worse store ever! The store in Franklin really had a show going on the other day! Police was involved and on site! Something about stolen property and selling them. I've never seen such a rude manager to someone who was obviously distraught and telling the truth. The way the manager responded to the situation was extremely unprofessional. She should be in jail for selling that woman's items! She was crying and balling in front of the store, trying to get that manager to not sell her dead mother's stolen items. I tried to comfort her, but I could feel her hurt from your managers actions. It was completely uncalled for. I'll pray for the manager. I hope you don't end up with a lawsuit for this, if so I feel sorry for you. The manager, she was clearly in the wrong.
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August 2022 by Mildred Mills
CHKD thrift shop organization in Franklin VA, is in possession of stolen goods! Someone purchased my stollen goods from your store! Because the manager refused to pull them from the shelves!! That's a lawsuit!!I have a police report on the items! She knows it! She's seen photos of the goods, EVERYONE has seen them on Facebook Twitter, and soon to be YouTube! I have photos of the one of a kind items in my possession and in your stores possession after the police report was filed! After the police told her the items were stolen she continued to sell the items from your store!!! She sold half of MY stollen items to an individual who wanted them!! their went my one of a kind items that my dead mother gave me!! The sentimental value alone, you can't replace!!! I also have photos of her with the items!! And she's dead! 8 have photos of her and me with them!! There from Japan!!! How am I supposed to get another one?? Go to Japan? Ha I'm going to a lawyer tomorrow!! I'm pressing charges on your store for selling stollen items of mine!!! And I'm going to the news companies!! There's no denying the items were mine!! There 21+ year old one of a kind originals from Japan!!! Smh. And you sold them knowing there was a police report out on them!!! That's extremely illegal!Do not use any of their thrift stores!! Their immortal!! She sold items that she knew was stolen and was my dead mother's,, knowing it was from Japan and a one of a kind item! There's only 3 in the united states!!!! 3!!!! Very very unethical!
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July 2022 by Saskia McKenzie
Ohmygoodness!! This was our first visit to this thrift store and we couldn't have been more pleased! The staff, especially Roxanne, treated us like old friends, helped us find everything we needed and even arranged for help to get it loaded on the truck! Thank you, Roxanne!??
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March 2022 by Wayne Rae
Good selection and great prices. Excellent cause as well!!! Will definitely visit again soon.