-
November 2023 by Amanda Wolfe
This bank has the craziest rules for business accounts. I will never bank with them. They don’t tell you if your deposit has a mistake they charge you if there is a mistake and they stay open until 5 but don’t take deposits after 4:30 (any more) wth. Oh and I stood in line for a good 10 minutes before getting to the counter at 4:33
-
July 2023 by John Jessy
I'm not sure if the other bankers had a bad experience one time but I never really had 1 and I go there 2 to 3 times a week, the ATM never been down when went and multiple people greet me every time I go in there, the property is fairly small so the space is limited and it's pretty tight going around after you use the ATM but other than that good service
-
October 2022 by Rajena Singh
Sorry to say always short stufflobby close before business hrs
-
July 2022 by Rajinder Kaur
Sorry to say always short stufflobby close before business hrs
-
October 2021 by John Fuhrmann
Terrible service. Would not up my spending daily limit on My Business debt card for 1 transaction so I could purchase a piece of equipment. Now this is a Debit card so it's my money in the bank I want to use. And this is a business account I have held with them for the last 12 + years. I will be moving my money to Bronco.
-
July 2021 by Jocelyn Roberts
I don't deal with this bank, I pay my house payments to this bank, and just dealing with this bank for that alone. I know better than to put my money in this bank. When I say slow, it's very slow. You can be in the drive thru for a hour with only 3 cars in front of you. I mean it's bad. And they don't care about you waiting. Management must be very poor
-
January 2021 by Emily Torres
Started working at a place that uses BBT here in Franklin. I was so pleased with the customer service that I switched my personal account from a different bank here. A month or so later, we opened up our business account here. Employees are super nice and go out of their way for customers.
-
November 2020 by Aaron
Quite possibly the slowest bank in the country
-
September 2020 by Dargon
Worst Bank I've had the displeasure of dealing with.ATM machine goes down on every day ending in "Y".People are Impossible to reach after 5:00pm.Everything about this bank is an Absolute Hassle!As someone who depends heavily on the use of a FUNCTIONING ATM Machine, I rate this location if not the Entire Company Very Poorly! DO NOT put your money in here Nore waste your time with these people. There are Far to many GOOD Banks in the town of Franklin, Va. To put with Their Absolute Incompetence!
-
April 2020 by Tiffany Jones
I have been with this bank for the last 7 years, and although I have my issues, I still love the bank and the people.
-
April 2019 by Brandon Myers
​First and foremost, let me suggest that you remove all of your assets from this BB&T Branch and get on over to the Farmers Bank on Southampton Parkway where you will get superior 5-star service from people who care about you and your loved ones.