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August 2024 by John Williams
Ben and Mary was very helpful at autozone in Franklin, VA. July 28, 2024
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July 2024 by Alias M
Called, asked if they had something, said yes, when I arrived they don't even carry the brand. Don't know who they're hiring.
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June 2024 by Melissa Campbell
They had the parts I needed in-stock when I arrived. One of the parts ended up not being needed. Took it back with receipt and got a no-hassle refund. Would definitely recommend over the Advanced Auto in Franklin.
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April 2024 by dee boykins
Always a good place to visit. But now they are starting to receive more haters from the competition!! I'm always pleased when visiting
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February 2024 by Joel Bradshaw
The employees are very helpful.
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December 2023 by Jenn
My experience was awful and spread out unfortunately for a couple of weeks. Hopefully, others don't have the same experience, and it was just situational
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October 2023 by Brenda Reiver
Great crew, got exactly what I needed
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August 2023 by Terrill Eley
Great shopping experience!
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December 2022 by R. Walker
Some of the best most helpful employees work here. Arthur especially can work and fix anything. Just tell him what the problem is and he will find the solution.
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December 2022 by Adam Madison
They always have the parts for my dodge truck in stock and more often than not a choice for those parts from different vendors or levels.
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September 2022 by Shelton Simpson
Business owner and engine builder find Phyllis Jen Fawn mary very helpful to me in finding the right parts I need and so friendly and respectful to me. Keep up the good work
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August 2022 by Richard Kramer
I have dealt with Franklin autozone for awhile an Phyllis the Manger is a very respectful an courteous person to deal with an very helpful
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August 2022 by Red Robyn
Nice service the store is very clean
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July 2022 by Joseph Hunt
The two ladies that were in there in the morning was polite and respectful. Anything that was asked they pulled it up on the computer without any problems. They were very friendly and most of all they never stopped smiling. Even made the customers laugh.
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June 2022 by G Man
What have you done to this store? As a lifelong Franklin resident this was the best auto parts store by far. Then someone thought it was a good idea to remove the store manager Collette that has been there the last 8 years! She knew how to take care of your customers! This caused your other best employees to quit! The new manager, Phyllis is just rude and not very helpful. I have a business account with you but will be taking my business elsewhere. Please put it back the way it was!
