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March 2024 by Shantorrie
Stefanie was wonderful patient n
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March 2024 by Alfredo Lenon
Good place to start the
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September 2023 by Josie-Zak T.
My food wasn't bad, and my wait time wasn't long like others have mentioned. BUT the employees seems miserable and felt like I was bothering them by asking questions about food. Like it made me not want to go back because she acted like I was putting her out by just ordering. Also, the card reader wouldn't let me select "no tip" and wouldn't go through until I said yes to the tip.
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April 2023 by Felicity Porto
I didn’t know employees could choose not to make food here if they felt “overwhelmed”. Never coming here again. This is the worst service I’ve received on a military installation. Joseph ended up taking a food order for the customer right after me…
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April 2023 by Jonas B.
Horrible experience, took over 20 minutes to make a smoothie that tasted really watery and and barely tasted the fruit that was supposedly in it. Do not recommend if your near no matter what.
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November 2022 by Zachary S.
I've been here multiple times because there's only so much Pizza Hut and Jimmy John's I can have in a week, and I've had shockingly bad service multiple times. On one occasion the employee making food was moving so slowly that I had to cancel my order so I would make it back to class on time. Other times they messed up the order one way or another. They clearly don't care and the other reviews are spot on. Just go to Jimmy John's, where the workers are friendly and can complete your order pleasantly fast.
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August 2022 by Sydney
I had asked for two smoothies and the worker had said no in a rude tone while the other worker laughed.The worker that had laughed then told me it would be an hour wait for the smoothies if I had ordered it.Needless to say that I was embarrassed from the whole situation because it was very unprofessional and rude.It’s somewhat understandable because they were close to closing time but it doesn’t excuse the behavior,especially considering it’s on a military base.
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June 2022 by Hunter Keiser
Absolutely terrible. Spent 15 minutes waiting on food and the employee acted offended when I asked if my food was ready. It was right there on the counter and no one would answer if it was mine. A huge waste of my time and totally unnecessary.
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March 2022 by Amber Adrian
ROTTEN food over and over again. Not just a little old... Completely fermented. Do not go here. Zero stars obviously. *Edit to add: I've already emailed the company and I got a general response back. No concern at all from them it seemed. I will not be back.
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March 2022 by Debbie Jacques
Went to Tropical Smoothie for a smoothie ,myself and my friend from work and what we got was an overpriced icee it was nasty not Eve the consistency of a smoothie and while we were waiting the employees in the back were arguing with each other,not professional at all .First and last visit till they can get there act together !!!!
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March 2022 by David B.
Been there several times, and have been told their oven was down on 3 occasions. The Uber eats driver delivered 1/2 of my order, and was charged for the items that were not delivered,...... and guess why? The oven was down! This is over a 6 month period. Will never go there again. Worst one I've ever been to.
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March 2022 by Desiree W.
Like everyone else said, this store is the slowest around. I get lunch time when everyone is coming in, but at 2 pm when 3 people are working I don't expect to wait 40 minutes for a smoothie. Not even food. Save your time and go to colonial heights.
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February 2022 by tyesha boone
The food is amazing I tried the food for the first time last week and I loved i tried so many different meals and the smoothies were amazing and clean and the service was fast
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February 2022 by Justin G.
Absolutely ZERO sense of urgency. They could absolutely careless about their customers. Will look you dead in the face and make you feel like you're bothering them. I had the only food order on the screen and nobody started to make it until I stood there for almost 10 minutes and to make it worse I ordered the absolute easiest menu item. This store gives tropical smoothie and bad name. Gave them one star because zero was not an option.
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January 2022 by Bryant H.
Slow slow slow service and for the second time I order online an they closed when I got there
