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June 2023 by Hawk C
Broken, vacuums are nit working and the car wash is tiny couldn't get the GSA van in. It is poorly run, poorly kept and poorly serviced. Called the number on the vacuums and no one answered. IT doesn't take coins and the card reader doesn't work. So if you need to clean a GSA head off base. Also the parking by the vacuums is tiny good luck getting in and out of the vans.
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October 2022 by Kyle Pizza
Paid $18 and it didn’t work, owner promised refund, never received it.
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September 2022 by Matt Shore
The car wash was broken so I called the number on the side of the building to report it. I had already paid $12 when the car wash was stuck in some sort of loop. I was told I would be reimbursed by recieving a code. Over 2 weeks have gone by and still nothing. I have called the number nearly every day a couple times a day since then and have been ignored. Really poor!!! Will NOT recommend this place to anyone!!!
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August 2022 by Leo Coca
to add to the list of poor reviews this is my first time using this car wash and it was terrible. It ripped the valve stems out of 3 of my tires. After waiting 2 hours for the manager to show up after him saying he will be there in 45 minutes. He blamed me first blaming my valve stems, let him know i’ve never had a problem with other car washes when i take my car once a week to get washed at other car washes and then said “maybe our car washes are just really powerful and works well” as i wipe my finger on my car to show him my finger is black from my car still being dirty. The guy is very rude, he’ll raise his voice at you and will take 0 accountability that this is just a terrible car wash. My whole car was shaking from how rough the car wash was. Long story short we got the police involved to make a claim and he refused to give any insurance information, the gas station says they get plenty of complaints from this car wash damaging cars so for the sake of your time and vehicle GO SOMEWHERE ELSE.
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July 2022 by Will Ridenhour
This thing is terrible. Save your money.
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January 2022 by Ngerak Bevans
I paid for an ultimate wash not knowing that there was something wrong with the car wash and it said in use with nobody in the car wash so I tried calling the number on my receipt and it took me to a voicemail. I waited to leave a message but the mailbox was full so basically I just paid them $18 for no service at all. Poor customer service. At least put a cone in front of the lane so we don’t drive through and waste our money for nothing.
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September 2021 by Tony Thomas
Soap foam will be there after wash
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March 2021 by T M
It really gets the dirt off my truck. However, you really need to drive straight because the machine is soaking your windshield as you drive.
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October 2020 by M W
Left my car with a fresh coat of scratches and hard water spots
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July 2020 by Mohammad A.
I've been using this place for a while, and recently, they started on a downward spiral. Today, My wife paid $ 28 and left with a dirty car. Stay away from this place.
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July 2020 by Ceazealeo D.
The cashier in this car wash is THE WORST!!! She's an old, rude Russian woman who has no customer service skills whatsoever. She is prejudiced to Fort Lee PD, firefighters and EMTs ONLY!!! I work as an emergency responder and had been coming here for 5 years, both in uniform and in civilian clothes. When I've been in uniform, she's offered me a small discount for my wash, as long as I provided her an ID. The first time I showed it to her, she wouldn't give it to me because I wasn't part of the Fort Lee Favorites, so I never showed her again. Every time she's seen me in uniform since, she's offered me the same discount and I told her we go through this every time I come in here and it's always the same result. So she got pissed off AT ME because I told her to stop wasting my time. I feel sorry for all the guys who work so hard there everyday, in all the elements because they are all so polite and do everything they can to make sure you are satisfied with the cleanliness of your vehicle. I will not be washing my car there anymore because of her.
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June 2020 by Alan B.
My car was a disaster of a mess. 2017 blue tesla. They made it look like it just came out of the factory. Price was right and prompt courteous service. Fantastic attention to detail. Taking my other car over there next weekend for another "makeover". VERY satisfied!.
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April 2020 by Tim Casten
This is literally the worst car wash I have ever used. It didn’t even get the soap off my truck. I paid for the most expensive wash and left with soap all over.
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April 2020 by Tim C
This is literally the worst car wash I have ever used. It didn’t even get the soap off my truck. I paid for the most expensive wash and left with soap all over. Additionally, it is really really rough on the car/truck.
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March 2020 by Wilbur G.
Horrendous job washing my car. Streaks and dirt stains still present in and out of my car. $20 for lousy job. Don't waste your time or money. I even tried to point out to some of the guys where to clean and finish before moving on to next car and they didn't even care. Pay less for someone who care more elsewhere
