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“Incredibly helpful and kind. I called with an issue of another banks and they are going above and beyond to help me transfer banks. Christine Allen was who I spoke to, and I cannot say enough good things about our interaction. Thanks Primis!!”
“I've recently worked with the local outreach branch on Perry St and it was a great experience. Their facility is comfortable and feels like a hangout. I have seen how they are in support for the local community and I appreciate that.”
“I have had this bank for almost 10 years and have never had a single issue whether with my accounts or persons! I highly recommend them! I have been approved very quickly for a personal loan and had wonderful agents such as Michael and Pat that communicated with me through every step of the process. Professional and personable which is rare to find! Thank yall so much”
“This is my favorite bank. They are close to my home. They have a notary always available. Friendly day tellers. Very clean place. Checking and savings accounts for customers and they're free. Great place to get a loan or finance a home or car.”
“I have a question the new smart app that let's you track transactions on your cards. Why is this not part of the mobile app. Don't like the fact I have to use 2 apps when one should be able to cover the functions of both. Now if the new smart card app is not a real legitimate app that's different.I like the thought just wish it was all one app.”
“Been with Touchstone since they were Bank of McKenney and have never had a better banking experience! Excellent online banking, convenient location and exceptionally great customer service. Truly above and beyond others in this industry!”
“Love the employees.Their professional service is outstanding, with a smile to boot.Also, a special appreciation to the following personnel, Ms. Tunisa, Ms. Tomyka, Ms. Christy and, of course, Mr. Jessie, who is no longer employed there .”
“I absolutely love Wells Fargo. They have been my bank for 10 years and despite all the bad news that one hears about them, they have been great towards me at least. This branch has helped me open accounts and credit cards, always being kind and helpful. I have even recommended family members over and they have been thankful to do the switch. So far I've had no reason to look for another bank, Wells Fargo is my bank. Highly recommend it”
“Great community bank! Service and staff are wonderful, they really go out of their way to serve you to the best of the ability. Always know my name; they even stay late once to help me with an issue. Big time community supporters not only monetarily but their staff help the community too. Love this bank! Recommend it to anyone!”
“I went in to open an additional account. As always, the staff, especially Susan, were warm, personable, and proficient. The process was straight forward, and Susan explained all the nuances of the account that I was opening, and the deed was done in a reasonable time. I recommend PRIMIS, especially the River's Bend branch, to anyone looking for a great banking experience.”
“The staff at the Colonial Heights are nice and know what they are doing. However, the online banking is the pits. It's the worst I have every dealt with. Just logging in can take forever from day to day.”
“I had an issue with one of my accounts at Bankofamerica so I called the branch in Petersburg VA. Anthony answered the call and was very courteous . He patiently listened to my issue. He suggested I come in and ask for him. When I got there and met him he was very friendly, very professional and extremely efficient. It didn’t take him long to discover the source of my issues and promptly determined how to resolve them. He also went beyond by assisting me with updating my accounts. Anthony deserves to be recognized for his professionalism, his knowledge and effectiveness in customer satisfaction.”
“Seriously, Argent is the best bank I’ve ever been with. Thank you guys for being consistent, friendly, timely and helpful. I’ve needed help on numerous occasions, whether with fraudulent charges or being oversees, someone on the team always provides me with a solution. I appreciate it so much!!! Money is a sensitive topic, and I love this bank for being understanding and personable.”
9AM - 12PM
3340 S Crater Rd, Petersburg“The culprit for the slug service is the TEAM LEADER female. the manager. The territorial manager should have been replaced, terminated for not rotating the branch managers around to see the root of the inconvenience service caused by this TEAM leader. coworkers are not the problem, it shows that the TEAM leader IS NOT A TEAM WORKER. Move the Crater Rd Team Leader to The Prince George branch and watch the employee moral and service plummet and the Crater Rd branch will rise in customer service with her replacement Team Leader. return the Crater RdTeam Manager back to the teller drive thru window ...and yes the new TRUSIT transition from BB&T is ncompetent....makes me want to puke and I have!.”
“I have been with Vantage Point Credit Union for over 20 years. I'm very satisfied with them. Yes this is a bad time to not be able to get your money but we have to realize most people who work there aren't getting their money either.”
“This branch literally has the most amazing people I’ve ever encountered. The service is always great. I always feel welcome. In a short amount of time, they can make you feel like family. Absolutely love them all.”
9AM - 12PM
13025 US-1, Chester“This is the only credit union location I come into. Chemeka is amazing!!! She handles all mine and my families banking needs. Her customer surpasses all the rest.”
“I have a few accounts / loans set up with this Credit Union and have had great experience with everyone I’ve worked with. The branch manager has always been extremely helpful and my loan officer, Robbie, is always quick and efficient at completing my loans. Keep it up!”