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August 2024 by Emily Cochenour
I have never had any issues with the front desk staff...very friendly and helpful so I am sorry that I am giving 1 star for them...and we LOVE our lady that brings our mail (Savannah!)...
BUT the passport service here is absolutely awful! I would HIGHLY recommend finding another location to obtain your passport, like the Bedford Library!
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June 2024 by Aaron Pike
The only post office I know of that has enough staffing to take care of customers quickly and efficiently. The employees are always friendly and helpful. I've had nothing but good experiences. here.
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June 2024 by Adam Abdelgayed
No wonder this location is reviewed so poorly. The postmaster literally called me stupid today. Unprofessional to say the least. What an example to set by the boss. The lady is pushing 40 years old working at USPS and has the audacity to call someone else stupid. I thought I was in a Bollywood film or something. Comical lol
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April 2024 by T.J. Ash
Lost my package. Tracking showed it never left this post office. Items seem to just disappear at this place.
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December 2023 by Jill Butler
we moved to Lynchburg in August and left a forwarding address. We had a package ( envelope) that was delivered to our old house in November and was never re directed. We put a tracer on it and followed it. On Dec 1 it was floating around; Greensboro, Roanoke, Forest, Greensboro, Roanoke and finally on Dec.11 it was at Forest out for delivery. It is 7:30 AM and the Post office does not open until 8:30. I want to pick it up at Forest to stop this vicious cycle of delivering to the old address then being sent around the country again. You have our forwarding address, Use it.
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September 2023 by Michael davis
Always a wait
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September 2023 by J.W. Armes
My experience today was very pleasant compared to the previous visit several weeks ago.. although the environment could be a little bit livelier the (2,) employees working today were very pleasant and efficient... nice job
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June 2023 by Denise Edwards
I visited this location today to mail a package. The line moved quickly and the associate at the counter was friendly and helpful.
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June 2023 by S. Lewis
5:24 pm and the mail is just arriving. This is totally unacceptable.
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June 2023 by Callie Jett
Janet (older white woman with brown hair) is hostile and rude. Came in to require passports and was incredibly rude from the beginning of introduction. Even though my family and I were fifteen minutes late for our appointment, she refused to even give us needed applications for passports. She became irate and loud when I mentioned that I had all my forms needed (besides the applications) for passports and didn’t offer any help further. She stated I was “yelling at her” (which I was not). Long story short, I had to speak with the manager and make a complaint with him. I wish women such as her would consider appropriate work ethics and social constructs when working with the general public. Seemed like something internal emotionally or mentally was going on with her, even when I kept my cool and patience, there was still constant retaliation from her. I hope she gets the help she needs in order to work cooperatively with the general public.
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May 2023 by Tiffany Edwards
Very friendly and helpful people and even with a long line ahead of me I was in and out quickly
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March 2023 by James R
Popped in to mail a package, wasn't sure what paperwork needed to be completed and was helped by a friendly and patient associate.
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December 2022 by Trina Harrison
Mail a package more than a week ago and package is still sitting in NC according to the tracking app. This is very poor service when you’re paying and being told your package will arrive in a few days. Will never mail anything else by USPS. I will pay a little more if not the same price to send FedEx
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November 2022 by Big Swerve
My experience today was very pleasant compared to the previous visit several weeks ago.. although the environment could be a little bit livelier the (2,) employees working today were very pleasant and efficient... nice job
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October 2022 by Richard
Nice lobby and postal workers are friendly and helpful.
