O'Reilly Auto Parts store #5213 in Forest, Virginia, offers a wide range of auto parts, tools, and accessories, along with helpful store services. Customers appreciate the helpfulness and kindness of the staff, who provide services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and offers a free Loaner Tool program with a refundable deposit for specialty tools. Many customers have praised the staff for their excellent customer service, courtesy, and respect, making visitors feel comfortable even if they are not familiar with car repairs. Several reviews highlight the staff’s willingness to check batteries, run diagnostics, and explain issues clearly, often at no charge, saving customers money and frustration. One customer shared that a staff member diagnosed a failing O2 sensor after a costly experience elsewhere, emphasizing the store's honesty and helpfulness. While some mention limited tools for repairs, overall, the staff’s friendliness and willingness to assist stand out. With over 6,000 locations across the US, O'Reilly Auto Parts in Forest is known for reliable service, knowledgeable employees, and quality auto care.
