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August 2024 by Ad33l Ahmad
Stylist: She was good, and I recommend her
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July 2024 by Ryan McBride
Shout out to Christine who answered the phone with the enthusiasm of someone who is about to get a root canal. After asking if this location can cut my two year olds hair, she answered with “it’s a child’s cut so yeah, I would assume so”. Unfortunately I can’t show the amount of attitude and sarcasm in her voice, but imagine it was an annoyed 15 year old talking to their parents and that’s what I got from Christine. Kinda doubt she’s gotten any awards for her customer service, but thankfully I won’t have to deal with her again, we’ll look elsewhere for a snip.
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July 2024 by caitlyn radford
I went in today after I got off work to get a haircut I showed the lady the picture and she asked me what I liked about it and other questions regarding the picture which was great but the end result did not look good. The left side looked completely different than the right. The hair looked really choppy. And the sides and the back were extremely uneven for $20 it was not worth what I got . when I go into a salon I expect to get what I came for and this haircut did not meet my satisfaction. I will not be returning to this salon.
Requested style: I wanted face framing layers and I did not get that. I wanted shorter on the top layers very flowy long layers on the bottom
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June 2024 by Barbara
I just moved to Virginia two weeks ago and had no clue where to cut my hair. I did what anyone would do and went to Google to find a reputable salon (not Great Clips… hang in there). I found one that had good reviews, called ahead and confirmed their stylists could cut a precision pixie. I already had a pixie and just needed a trim/reshaping.
I went to the salon for my appointment and the stylist (as nice as she was) was missing the mark big time! I politely asked for her to tweek the cut as it was looking bowl-ish. The more she corrected the worse it was getting for me so I kindly said it was fine, paid the $65 and headed home. As soon as I got home I ran to the mirror and bawled my eyes out. It was BAD!
When my husband came home he saw how upset I was and offered to take me to Great Clips to fix it up. At this point I thought how much worse could it get.
My husband went in before me and gave the stylist, Amanda, a heads up about my cut and how upset I was. When I walked in she instantly saw what I was left with and assured me she could fix it. She jumped in like a pro and did her best to correct what I was left with and although it’s not my ideal cut (yet) she fixed it. She was my hero today!
Needless to say I will be forgoing the “salons” and going to see Amanda from now on. She is a rock star!
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June 2024 by ROBERT S JORDAN
This worked out fine and didn't have to do much waiting
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May 2024 by Kyle Edwards
Great job!
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March 2024 by John Pennington
Short wait time. David cut my hair and he did a great job.
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March 2024 by DK The Red
I haven't had any issues at this place. Friendly staff, and haven't had any long waits with the check-in waiting estimates on the website.
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March 2024 by Grace Branham
MS. pat cuts my hair and does an awesome job
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February 2024 by Richard Penoza
Great haircut yet again - thanks Great Clips
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January 2024 by Jeff Teters
The girl that cut my hair last time did a great job. I wish I remembered her name. She did it right.
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January 2024 by Jesse Rose
Checked in through the app, their system showed over an 80 minute wait. Got the text to head over for haircut and arrived within 15 minutes of getting the text to find out they had bumped us off the list because their system only holds names for 60 minutes. They refused to take us until they got through the rest of the names on the wait list (another 60 minute wait) even though we were checked in before them with no notification of being bumped off the list and with us showing the text that said to come over.
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December 2023 by Crystal Henderson
Great Service and I LOVE my new cut!!!
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November 2023 by Sharon Bernard
The stylist was not pleasant, rather rude!! Did not do as I asked!!
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November 2023 by Maria Bass
Amanda was really patient and took her time with my super thick and curly grey hair. My cut looks great ?
