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May 2024 by Punkin P
Great prompt, friendly service!
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December 2023 by R M
Nice pharmacy people
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December 2023 by anna castellano
Rude and unhelpful pharmacy technician. My husband and I have had the displeasure of trying to get my medication filled at the Forest CVS pharmacy at different times and everytime a particular technician answers the phone or services the pickup window I am filled with dread. She is rude and unhelpful.The Forest Neighborhood Walmart Pharmacy is a much better experience! The Forest Walmart Pharmacy has no problem running my insurance or applying good rx but they sure do have problems with that at this CVS pharmacy! I asked the walmart pharmacy tech to check the goodrx price for me and they did it in under two minutes with kindness. Let's compare that to the pharmacy tech at the CVS who gave me an attitude for my good rx request and asked me to come back hours later to pick up my medication. She didn't even bother to look goodrx up when I was there to give me a price.The price for my medication with insurance was 80 at the CVS compared to 28 with insurance (25 with good rx) at the Forest Walmart Pharmacy. Better prices and customer service at the Walmart Pharmacy!I bet the other one star review below references the same rude tech ? ?I won't be going to this CVS pharmacy again!
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December 2023 by Ashley Marlow
Nice pharmacy people
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October 2023 by Mariah Hudson
The only store in the area with my medicine in stock, and the evening staff, long story short, was tremendously helpful. So thankful!!
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February 2023 by Tammy Keesee
Shouldn't matter if you're closing in 8 minutes snarky pharmacy tech. I get it you want to leave , I don't care. You work in medical, I was there before you closed. Then because this store has everything behind the counter, I had to wait for about ten minutes in a line sick. Time to switch.
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December 2022 by Felicia Hart
I had a photo sent in to be printed and I go hours later and told there is nothing in their system. So I then resend it and the woman who claims she is the supervisor tonight states that I’ll just have to wait when I know for a fact that you don’t have to wait. She could have very easily with the click of a button pull it up and print the photo out. I come to this location often and have never had an issue with the regular workers and I can tell you now that I sure as hell will not be coming back to this location due to the awful customer service from this woman who claims she is the supervisor. She needs a lesson in service and how providing it goes a long way! I will also be filing a better business bureau complaint so that the real manager has no choice but to reach out to me because this behavior is unacceptable.
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August 2022 by Megan Millard
I just had a lady answer the phone and yelled at me and hung up on me. I was certain it was a mistake so I called back and the same lady yelled at me again and hung up on me. I understand if you are having issues with the phone, but I in NO WAY deserved that. It was shocking. She yelled, very rude. I recorded it.
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February 2022 by Felicia Smith
I had a photo sent in to be printed and I go hours later and told there is nothing in their system. So I then resend it and the woman who claims she is the supervisor tonight states that I’ll just have to wait when I know for a fact that you don’t have to wait. She could have very easily with the click of a button pull it up and print the photo out. I come to this location often and have never had an issue with the regular workers and I can tell you now that I sure as hell will not be coming back to this location due to the awful customer service from this woman who claims she is the supervisor. She needs a lesson in service and how providing it goes a long way! I will also be filing a better business bureau complaint so that the real manager has no choice but to reach out to me because this behavior is unacceptable.
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January 2022 by Karen Sharp
Submitted refills for cardiac medication through their app 6 times over 5 days. I have mulitple confirmation emails. I also submitted through the automated phone tree. Then I called and spoke with someone.When I called back again tonight they were extremely rude. She tells me it's not their fault my provider hasn't filled it, but then tells me they never submitted to the provider.We are looking to switch pharmacies now. This has happened multiple times. Their app is useless, employees are unbelievably rude and careless.People's medication is not a game. There is no reason to be rude AF when it's YOUR company that screwed up.
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January 2022 by Raelynne RM
I just had a lady answer the phone and yelled at me and hung up on me. I was certain it was a mistake so I called back and the same lady yelled at me again and hung up on me. I understand if you are having issues with the phone, but I in NO WAY deserved that. It was shocking. She yelled, very rude. I recorded it.
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January 2022 by Michael
Rude employees. They hate their job and their life!
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December 2021 by MegRae
I just had a lady answer the phone and yelled at me and hung up on me. I was certain it was a mistake so I called back and the same lady yelled at me again and hung up on me. I understand if you are having issues with the phone, but I in NO WAY deserved that. It was shocking. She yelled, very rude. I recorded it.
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August 2021 by Julie Honeycutt
The pharmacy went above and beyond calling around to other pharmacies to help me find my rare medication. Thank you!
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August 2020 by Catalina S.
Friendly staff, lines are not long either. And they implemented covid precautions pretty quickly
