“I've worked here for a year now, and I've enjoyed every minute. Randy and his wife Anne are some of the kindest people you'll meet, and their hospitality and transparency makes doing business with them an enjoyable experience! The comfort you'll feel buying a car will last long after that date because of Randy's unmatched customer care.
The car selection is great, and it's always updating. Prices are reasonable, and Randy is always willing to negotiate. Trade-ins are welcome, financing is available, and a great experience is assured.
Stop by or call! We'd love to help you find your next best car! :)”
“Very honest and fair dealership, traded several times over the years. No pressure and has always had good quality vehicles at what I feel has been fair prices, I feel it's an excellent small dealership.”
“They was very helpful and even took the time to tell me how to replace What tools I would need to fix my tail light. Definitely would recommend if anyone is needing parts for their vehicle go to them. Very friendly and great on prices”
“We purchased a car at Quinn’s yesterday (2/21/24). They were super friendly and helpful, excellent customer service and efficient process with paperwork, etc. I would highly recommend this business if you are in the market for a used vehicle.”
“UPDATE: I am at the 2.5 month mark of ownership. I question how this vehicle passed VA inspection. I also question how the body shop it was taken to is Tesla certified.This car has been to the mechanic 4 times now and will need more trips. $7000 in repairs so far.The inner tire wear of front tires were showing the cords when I went to get them replaced at 600 miles of me driving the vehicle (common for this vehicle but how it passed inspection I don't understand). Also the suspension components on the front lower control arms all have torn bushings and ball joints of upper control arms and sway bar links have torn rubber (again, common for the car...questionable on who is inspecting them). These things should have been replaced by the dealer. These things were found at the 600 mile mark when I took it to a shop.The paint doesn't match and the orange peel on the re-painted surface is terrible. Not to mention the badges were not removed before painting so when I removed the badges...there were pools of clear coat that had to be sanded down that ended up revealing the original paint underneath (which is a lighter shade)...which means the car was not prepared properly before painting. so the work was shotty and cheaply done. I knew it was in an accident (they told me so they did not hide it) but the work was not done well.Other things were not the fault of the dealer. The charge port went out unexpectedly and the main MCU screen started to delaminate. Expensive fixes...that is a Tesla problem, not the dealer problem.Overall, I just don't understand how this car passed inspection with the issues that would have been seen on inspection and now I am paying that price.I bought a Tesla from these guys and so far I love the car.The vehicle has a rebuilt title, which they were upfront about when asked about the history of the car. They provided paperwork from the body shop that worked on it (which was a Tesla certified/authorized body shop that used OEM parts only located in Charlotte NC) and provided the paperwork that the HV battery was removed BY TESLA and inspected by Tesla in Charlotte NC. They went the distance to make sure it was inspected by the right people.There were a couple of things that needed to be fixed on the car such as the rear window motor and one of the door handles when I went to go look at it. The dealer showed me before I did the test drive that these things were scheduled to be fixed by an authorized Tesla mobile service technician and that the dealer was paying for it to get fixed.These guys are honest people with great customer service. The car is great and everything functions as of now and I’m hoping this car stays with me for years to come!Often times when people buy used cars they expect it to be perfect but don’t take into account that it is a used car…thankfully these guys do their best within reason to help get these cars to perfection within the car’s value.They even gave me the contact info for their preferred mobile service Tesla mechanic and stayed open after hours so that I could pickup the car and make sure that the transfer of ownership in the Tesla app went through.They told me when I left that if I needed anything or anymore information or connections with getting the Tesla serviced properly…to not hesitate to reach out to them.I appreciate how they treated me as a customer that was interested in a car and they wanted to get the job done rightThanks guys!!”
“Three days before I gave birth, my husbands SUV crapped out. This was so stressful for us but I immediately knew who to call for a reliable vehicle! The day I came home from the hospital, Todd personally drove up to roanoke and dropped our new car off to my home and was so helpful throughout this process and took all the stress away. We couldn’t be more thankful!”