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November 2023 by Elaina Hill
I was worried about going through the car buying process, but my sales agent was great. Jaden was patient, accommodating, and worked hard to get me what I wanted. I absolutely love the Mazda CX-5 I decided on. Thanks again, Jaden & Haley Auto!
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November 2023 by Amy Ouellette
Paige, Jeremy, Laura and several other folks made our Toyota Rav 4 purchase fun and fruitful. They took the time to listen to what we were looking for and it all went very smoothly.Thanks so much!
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October 2023 by Scott Clothier
The purchasing experience here was superb. I have purchased many new cars and never felt as safe and secure in my financial needs as I have at Haley in Farmville. Everyone I met was super friendly, and Ryan was exceptional. I drove over an hour for my new Venza and will likely buy from there again.
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October 2023 by Krystle Watkins
Horrible Customer Service. Called there to inquire about service for the vehicle that we bought FROM THEM! They gave me the run around, wouldn't answer questions, gave me advice like "it's a car, things just happen" or "I'm not a mechanic, I don't know". Then when I defended myself as the customer, instead of showing customer service, the man got upset, said I was on the blocked call list, and hung up the phone. My husband had to go up there to talk with them. Horrible. Do Not Recommend. They don't care about their customers, and they are taking advantage of small town folks. No morals. No professionalism. Just money hungry dealers, laughing at our expense. So disheartening. This is what the world is coming to. But these would be the same people who complain about the corrupt government and greedy corporate in their pockets, when they are doing the same thing to their local community. Shame. I pray for mercy on you all.
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October 2023 by Jaime Woltz
Great experience! Everyone I worked with was incredibly responsive and knowledgeable without being pushy! They were easy to communicate with and made the whole process enjoyable instead of stressful. Thanks Darell, Ryan and Jordan!
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September 2023 by paul mccafferty
Ryan Smith was a great salesman to work with, very personal and knowledgeable. We got a fair trade; what we were wanting to get. And we are loving our new Toyota Carolla! We would recommend Hayley Auto Mall, for sure!
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September 2023 by william elliott
Bought a nice 09 Nissan truck today. Paige the product specialist was very helpful. I really appreciated how knowledgeable she was. Jeremy the business manager worked hard to meet all my needs. Both of them made the purchase seamless. Enjoyed doing busses with them. It's a perfect vehicle for a 17 year old.
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August 2023 by Anthony Baumann
TLDR: They're awesome. Eric, Leah, and Mr. Farabaugh rock. I traveled 350 miles to them and would do it again.I highly recommend this dealership. Overall, they were extraordinarily professional and helpful. Not only did they go above and beyond to help, they had the best prices in several states.I live in South Carolina and have been seeking a Toyota Crown Limited with a couple options for a while. Haley Farmville was so well priced and transparent throughout the process that I got my vehicle from them.Eric was amazing help and even picked me up from the airport. Leah was amazing as well as she answered my calls, oddball questions and request. Them two let me have it “My Way” (sorry BK).Mr. Farabaugh was super helpful as well with the finalizing payment, processing financing, and getting me out quickly.I cannot express how satisfied I am with this amazing team. I not only traveled 350 miles to get the car here and left happy, they helped make the process fast enough to get me home for my daughter’s Taekwondo class.
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August 2023 by Stephanie Currin
Made an appointment to have a diagnostic done on my vehicle. Went in this morning for the appointment. Upon entering the establishment, I spoke to a young lady who was sweeping. I said good morning; she said nothing until I said, excuse me; I didn’t want to step where you were sweeping. She replied “that’s ok!” The salesperson who assisted me in the service center was not at all pleasant.Automatically, he informed me that in spite of me having vehicle coverage I would have to pay out of pocket for the $145 diagnostic fee on my vehicle. My vehicle had stalled twice and because it wasn’t stalling at the moment their tech’s probably wouldn’t be able to find anything and my vehicle protection plan wouldn’t cover it. The representative from the vehicle protection plan was the individual who informed me to go to Haley Auto Mall; the closest Chevrolet dealership to me. Not at all satisfied with the service received at this establishment. Customer service representatives in this department definitely need customer service and diversity training. I think that was the major issue at play here.
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July 2023 by Latisha
Haley Automall exceeded expectations today. Ryan was so wonderful. He is a real jewel. Such a pleasant person to be around. He made sure I purchased a reliable vehicle that would last me a while. He and the whole team made this experience a breeze. I am so glad I came to today. Ryan and Jeremy are family now. Thank you guys for all of your help and continue being awesome!You definitely want to purchase from them. Ask for Ryan! You will be pleased with your experience with him! He goes above and beyond for the customer!
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May 2023 by Brittany Mercier
Want to say thank you to the staff at Haley Auto Mall for making my car buying experience great! Thank you to my salesman Jacob for being persistent and for always providing me with an answers to questions I had about my new vehicle. Also, a big thank you to Trey for working on providing me a price that was within my budget. I'm loving my new Toyota Camry!
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April 2023 by Laura Wells
Haley’s Auto Mall had amazing customer service. Izzy helped us the entire way making sure we knew all of the details about the car and its functions. She even took the time to help us set up something as small as the app for the car to recognize our phones when we get in it for car play & maps. We had an enjoyable time and we’re thankful to have someone as polite, caring & as knowledgeable as Izzy! She reassured us if we had any questions to call or message her anytime.
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April 2023 by Brahman Schawaller
I really enjoyed my experience at Haley. I was informed immediately when the Corolla Hybrid came off the truck. I drove in at 2:55 PM the following day. Jaden welcomed me outside and directed me where to park. Inside, Kiana was kind, professional, patient and very informative. The business office was chill; didn't pressure me to buy all the add-ons. I also really enjoyed bargaining and negotiating with Trey :-)Haggling is a "sport" I don't do much of in my daily life! It was fun!
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April 2023 by Brian Biggs
Haley of Farmville was the only dealer willing to negotiate a bit, not a lot, but enough to make me feel better about the purchase. I had checked 2 other dealerships before going to Haley. CMA in Lynchburg said I would have to pay for them to bring one down from Staunton because plans changed a little and they didn't like that. Berglund said they will not come down at all because someone will buy it at full price. So, the moral of the story is that Haley was willing to please the customer and the others seemed to not care. Treat people nicely and with respect and you will continue to get business.I worked with the product specialist, IZZY, who was great.And Trey Owen, the sales manager was the one who made the deal. Both were wonderful and if you need a car check them out, I had to drive 75 miles, but it was worth it.Thank you.
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April 2023 by A Stokes
My experience was amazing! Jaden met every request!! He was very patient and determined to put me in the vehicle I wanted! Highly recommended coming in to see Jaden at Haley’s in Farmville,VA!