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September 2024 by Tammy Farenga
I used to like this CVS. There were good competent people there. After the pandemic it all went to hell! Its not so much the techs that wait on you. But the pharmacist! One in paticular! I dont no her name but on 2 different occassions she has been so unprofessional and miserable while waiting on me within the past couple of years. Without even trying to solve a problem I was having with my medication she basically shoved me off to someone else. Who was very accomadating ,respectful, professional and solved my problem. That is all I was looking for. But she refuses to do her job! This has gone on for years with this same woman!!!! Why doesnt she find a different job???? I will be switching pharmacies as I cannot afford to risk my health with this establishment and a miserable unproffesional employee such as her!!! I am a 12 yr cancer survivor who now since 2022 has occassional seizures. Especially if I dont have my 2 medications. This last time dealing with this woman (your pharmacist). She caused me to be without my medication for 4 days!!!! Day 3 and 4 I had seizures. As anyone who has seizures understands that going off your medication suddenly can put you at a higher risk of having a seizure!!!!!!!
But your pharmacist made it very clear to me that me or my health did not matter to her. Why she has a job treating people that way is beyond me!!! Good riddens CVS!!!! My health is more important and I dont need the added stress of dealing with a( HEALTH PROFESSIONAL!) That doesnt care about my health!!!!!
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July 2024 by R S (Customer)
Not friendly. I am moving all of my prescriptions asap.
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June 2024 by dewey lowery
Lydia, team member, was very helpful and kind. She was very patience with my family photos.
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April 2024 by Jeanie Shepherd
poor customer service. not professional at all. i had one staff member make a racial slur to me. was reported but nothing happened. absolutely the most disgusting and disrespectful pharmacy i’ve ever been to.
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April 2024 by Destiny Walker
the worst pharmacy i’ve ever experienced!
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April 2024 by Darnell
THEY ARE HORRIBLE AND ATTITUDES ARE NASTY! THEY NEED A WHOLE NEW STAFF
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March 2024 by Rhonda Johnson
Poor customer service in pharmacy. Get your prescriptions filled anywhere but there.
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March 2024 by Martha OBrien
The pharmacist at CVS in Farmville is banning customers from receiving doctor prescribed medications. My husband and I have been receiving our medications since 1986 for 37 years, and now are being told that we have been banned from receiving our medication from the pharmacy. The pharmacist stated that we been banned for physical and verbal altercations with pharmacy staff which is totally fictitious. Pharmacist stated that the police were involved and police report was filed. I went to the Farmville police department, and the police officers said that the information was not true and in never happened. Pharmacist stated that our doctors were informed that we were banned from receiving medication from the pharmacy which is categorically false because I went to our doctors and said that they were never informed of our being banned from receiving medication from the pharmacist. My suspicion is that when the pharmacist number of requests for alternative request, and the physicians do not agree to the request for alternative medication. The medication is placed on hold and it is entered in your profile that you are banned from receiving medication from the pharmacy. I called CVS customer relation and they will not address this issue.
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February 2024 by Kenneth Jackson
They always keep my medications stocked. Though there are a lot of new faces, even when they're in the weeds, I can still make the laugh and smile.I trust them more than Walmart Pharmacy and far more than Walgreens.The Corporation however needs to ensure that All Vaccines are readily available. I got my Shingles but had to go to Walgreens for my Covid who messed my arm up and didn't listen when I told him not to shoot me in the same arm (which is my dominant one)
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January 2024 by jai
If you have another choice of pharmacy, please go elsewhere! This location has the WORST pharmacists I’ve ever encountered. Very rude and hostile woman answering the phone talking to people as if she’s lost her mind. My family has had to place a grievance on this pharmacy because they are corrupt and will short you out of your medicine (insulin) and most recently they tried to get one over on my grandfather who is just starting insulin and has has been prescribed a PEN in dec of 2023 and has YET to receive his medication because this corrupt place is trying to give him a vile instead when his doctor prescribed him a pen SPECIFICALLY and when we call to let them know they have an attitude and tell us it’s the doctor and insurances fault?? I will be getting in touch with corporate for this ridiculous encounters and hopefully this store has a rehire because who knows what they’ve done to others in the area with no advocates ?
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January 2024 by Paige Bramhall
There's a pharmacist there who hates life so bad that she takes it out on her customers/patients. I've never heard such disrespect come out of one individuals mouth. If you are looking for a GOOD pharmacy in Farmville, VA, this isnt it, used to be, but not anymore. Keep looking.
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December 2023 by stan covington
They need to be nice at all times. I feel that when Susan left, they have just hired the worst customer service employees. Need more training in how to talk to costumers.
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December 2023 by Maddison Woody
The pharmacist, Steve, and his team go above and beyond to ensure their patients receive the care they need. I was initially skeptical considering the low ratings, but my experience was great. Despite the negative review I believe it’s worth giving them a chance.I arrived shortly before close and felt guilty coming in last minute. They were so understaffed that they had to close the drive-thru, but took the time to treat me with dignity.Steve even took the time to ask questions to ensure that I was familiar with the medication, tolerated it well, and was not having any interactions with my other medications.
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December 2023 by Tessa Sanchez
Hmm, I came to get medication they look at you then go back to talking they aren’t doing anything!!! Must be nice to be getting paid so much just to talk ? I didn’t even wanna leave 1 star, but sadly had to just to leave a review..
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December 2023 by Lynne Guinan
When you pick up your prescriptions, the people are rudespecially the one woman that takes information can't stand the place but have to go getting ready to change pharmacist.
