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October 2023 by Precious Robertson
Great experience very professional and excepts all types of payment. Definitely recommend
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August 2023 by Trenelle Chantelle
Zaps car rental is my go to place for car rentals, easy and smooth transaction. Great business owner and he assure you get the car rental you need. Great, affordable fees.
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August 2023 by Gayle Patterson
Great customer service, reasonable prices.I would truly recommend them to anyone.
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July 2023 by Deavone Lassiter
Rented a car for 4 days wasn’t the prettiest car to drive but it served its purpose. On the 2nd day of having the rental the tire blows up on the highway nearly causing a accident with a 16 wheeler once I returned the car I explained the situation to the manager and he understood the situation and refunded me upon request wasn’t the best experience but it wasn’t the worst I would recommend with caution
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July 2023 by Jan Thabet
Best experience I’ve ever had with car rentals. Staff are very professional
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July 2023 by Fabrice Kond
This is the best car rental company in Virginia..Ive been renting from them for over 4 months straight .they accepted all type of payment and smooth when dealing with you.. nice service...100%
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July 2023 by Ahmad Fahim
Great customer service. The car was good the ride was good. Absolutely recommended.
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July 2023 by brian smith
Zap Guys Are Family Now. They Greet Me As Mr. Brandon And Allow Me To Switch Out Vehicles If Need Be!! They’re Pretty Cool
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June 2023 by Stacey Tibbs
HELLO MY NAME IS STACEY TIBBS. I CAME HERE.NOT KNOWING WHAT TO EXPECT. THE PEOPLE HERE. WHERE NICE AND THOUGHTFUL OF ME. DIDN'T MAKE ME FEEL LIKE A CUSTOMER. BUT FAMILY. SO ITS NOT JUST A JOB THEIR CARE. COME HERE. IF YOU WANT TO FEEL LIKE FAMILY COME HERE.
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June 2023 by Rami Salahi
Excellent customer service, good prices, great car selection, and an amazing staff.
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June 2023 by Fatima Mustafa
Horrible scammers, and very rude and unprofessional. One of their rental cars rear ended me and when I got her information I realized the policy number given for her insurance was fake so I called zap car and they ignored me. When I went in to complain the owner was smoking a cigarette right infront of my child while blowing the smoke in our faces and told me I need to pay him if I want to fix my car and tried to gaslight me into saying they never had the car that struck me even when I should him documents and pictures of the car with their information. He was ridiculous and unbearable to speak to.
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June 2023 by Nour-Maria Bouzid
They literally are terrible like one of the workers called me fat then ran me over with a car, awful experience
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August 2022 by Lawrence young
This is worst place in the world with worst owner name is zab..3 days ago I was struck by one of zap rental cars and I got driver information and contract information there was no policy number for insurance on paper so I decided to call I was ignored and hanged up on 3 times I was told he would not give me policy number after driver admitted fault in accident also .. I am calling bbb of va and I am filling an lawsuit against them do not rent here cars are not covered by insurance
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June 2022 by Henry Ralls
Very nice serviceFastest company to rent a CarThank you ZAP
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December 2021 by S Woodley
The maintenance man is rude there! Don’t care about their customers money hungry, don’t fix anything & do the bare minimum maintenance on their cars. Not worth the liability dealing with these people they just want money! Take your money to Enterprise at least you know you’ll get a decent car.