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“I had taken my car in for a yearly check up and the mechanics there noticed that I had a nail in one tire and damage to another tire. Because I still has a warranty on my tires from BJs, I took my car there to see how much it would cost me to repair my tires.
When I arrived at BJs there was only one worker, Oumer, but they were busting their butt to make sure everyone was helped in a timely manner. Oumer also showed care for me as a customer by testing the issues the previous mechanic had pointed out. And thank goodness he did because both of my tires ended up being completely fine! Another tire rep may have simply replaced the tires to be done with it.
BJs tire management -- Oumer is a great worker and I hope you know how lucky you are to have him! However, while I waited, several people commented on how the tire center often only has one employee there to service cars and tend to customers. This is unacceptable. Especially given the fact that people also drop into the tire center for propane. To make sure you don't burn your employees out, I'd recommend having at least two people present in the shop.”
“Excellent products and good value for money. Fast responses. Have recommended to several clients now, and will continue to recommend. Thank you for keeping window replacement affordable”
“Great service and very high quality cabinets. Had a rush order and they went above and beyond to make sure I got my cabinets in time. They are the only cabinet store I buy from. Period.”
“Super helpful staff at the tire center. They got the job done from ordering my full set of tires to installing them within 48 hours. I am very impressed. They were slammed, too, but I still received great customer service and had all of my questions answered. I really appreciate that they made the tire replacement process as painless as possible and I hope the corporate office recognizes what a great staff they have here by rewarding them. The tires feel great - so happy I went with this Costco for the job.”
“Last week was looking for Cherry Juice, natural no sugar added, which we take for digestion. Found it at the Route 1 store, I asked at the Information desk & nothing appeared in their computers, the receptionist could not assist me. I have had issues with a knee and was wearing a knee brace. I decided to do the long painful walk & then I asked a lady who seemed to me as a supervisor where I could find the Fruit Juices, she was very kind and offered to walk me where they are, and thanks to her I was able to buy the 9 or 10 boxes, of 8 bothes of 2 quarts each, I paid some $6 each bottle for my family an friends. The lady then helped me get a huge cart & get all the boxes on it, helped me push it to the cashiers, and then helped me place the heavy boxes in my car, I asked her which department she works for, to my surprise she is Retired!!! and she is very proud of spending her own time to help at Costcoor anyone who needs help..I was amazed at the kindness without ny type of interest neither of recognition nor of monetary reward!! Her name is Ms Jennifer or Jenny and is local from Alexandria. I just have to say thank you Ms angel with wings at Costco, thanks to her I got what I needed and happily made the effort to pay the over $300 at my local Costco !!! AM”
“Bought a tv console that was a manager discounted item and (Chris?) whoever the general manager was, was accommodating and helped wrap the furniture item since it was open box so it didnt get damaged in transport. Good experience.”
“Incredible customer service all the way and a great price. I had been looking for this item for ages and found it online at Potomac Floral. Everyone I communicated with was very helpful and they bent over backwards to help me. My purchase arrived promptly on the other side of the US and in great shape. I couldn't be happier!”
“I absolutely love this place! They have a lot of delicious products and the people are very friendly. I live a bit further out, so I get a hefty order of spices and other goodies when I come to shop. My very favorite item is the Aditi lemon pickles. I hope that they always continue to carry these.”
9:30AM - 8:30PM
1733 Columbia Rd NW, Washington
Wholesale Stores
“For such a small place they have a surprising good selection of beer. They also have a decent selection of Korean instant ramen (which is really what gets them the 5 stars in my book, since I don't have to go all the way to a specialty store). It's super convenient if I want to grab something before getting on the bus, and, the staff are always friendly and helpful!”
“This is a great place to purchase wholesale flowers for floral arrangements. Prices aren’t too bad and they typically have a wide variety of flowers, fillers and greenery. I have been able to purchase exactly what I needed to make floral arrangements for 3 different events. You’re able to go into the cooler and pick out everything yourself.”
“Can’t provide enough positive feedback for Costco Pharmacy Team on Boston Road in Springfield. Extremely professional, competent and responsive to needs of the customers. Thanks for always being awesome!”
10AM - 6PM
6064 Farrington Ave, Alexandria
Wholesale Stores
“I always love to visit Costco. Tire people told me that tire rotation and balance may take 5-6 hours as I don't have appointment. They are able to finish in 2 hours.”
“It's Costco store is pretty clean. Seems like everybody is always in a rush to get everybody moving through customer service people are always friendly always nice selection and a great value. If you know what you're looking for overall the staff is really nice the tire section also has a good staff as well as the pharmacy.”
“This review is for Costco Pharmacy mainly! I just want to thank the lovely ladies that helped me to get my Hepatitis B shot. First of all, very responsive over the phone about the timing for a Walk-in (since I didn't schedule an appointment). They helped me filing all the info and went over the 2 different Hepatitis B shots they have (a strong one of 2 dosages and the common one of 3 dosages!). They have a wide selection of vaccines for fair prices! (If you have a Costco card, definitely get an update of your vaccines here!) They were very gentle with me, specially the person who handled me with care the moment I got the shot, I'm terrified of needles (to a borderline fear). So I get extremely anxious and I can easily faint/shock. The only downside, is parking situation, it was really hard to get there with all the traffic! The clerk lady, helped my husband to get me a bottle of water because I did almost faint/pass out.”
9:30AM - 6PM
1200 S Fern St, Arlington
Wholesale Stores
“This review is for Costco Pharmacy mainly! I just want to thank the lovely ladies that helped me to get my Hepatitis B shot. First of all, very responsive over the phone about the timing for a Walk-in (since I didn't schedule an appointment). They helped me filing all the info and went over the 2 different Hepatitis B shots they have (a strong one of 2 dosages and the common one of 3 dosages!). They have a wide selection of vaccines for fair prices! (If you have a Costco card, definitely get an update of your vaccines here!) They were very gentle with me, specially the person who handled me with care the moment I got the shot, I'm terrified of needles (to a borderline fear). So I get extremely anxious and I can easily faint/shock. The only downside, is parking situation, it was really hard to get there with all the traffic! The clerk lady, helped my husband to get me a bottle of water because I did almost faint/pass out.”
“A good place for buying Asian food prep for restaurant. You have to have a bussiness lisence to be a member. First time will be hard to find thing since most of the stuff are in boxes. This is pretty much the same type as restaurant depot, but have a lot more asian food items. So much cheaper than Cosco and BJ,and also no tax since you have a bussiness lisence.”
“This is a good work place but I have witnessed the guy shouting and yelling at workers. He talks down to the younger African American guys. He himself is Nigerian or something I'm guessing but workers have been let go because they stood up to him and demanded respect. I'm sure the cooperate office would not approve of this. He definitely needs to be fired himself. It's a lot of discrimination within himself how he treats younger men & new workers. I witnessed it several times in the store”
“I had a flat tire today and was unable to pump air due to me accidentally taking all the air out! So basically Anthony from the tire dept saw me struggling and didn’t even hesitate to help me, I’m definitely going to get my tire service here he was too nice, Costo give this man a raise and keep him!”
“Installed 4 good year tires on my vehicle. Overall good service. Dropped vehicle off at 9am and picked it up at 11am. Got a nice deal on these shoes and they ride great.”
“Bjs is a wonderful wholesale store. The prices/quality, parking, and employees are superb. I wanted to specifically give a shout-out to a incredibly nice and professional cashier named Miguel. I had no idea how to use the Bjs app and he took the time to show me all its features. Thank you! My shopping experience has been 10x better because of him. :)”
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“Magnificent parking, very clean, nice selection, convenient location. It's smaller than Costco and the selection is not as good, but the efficiency is incomparable. My only complaint is that there are not enough cashiers and the self checkout is annoying.”