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November 2023 by Jasming Jones
Ramadan was absolutely wonderful! He made the experience absolutely wonderful and we will be back for any of our future furniture needs! We cannot say enough about how wonderful the experience was, if you ever go please shop with him directly.
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November 2023 by Ayaan Moussa
Jerry Jerry Jerry. He is one of the best managers I have seen in a while. I went there to get a new mattress and he made my experience very wonderful. Even though I doubled the budget I went there for but it was all worth it. Value city please recognize his talent .
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November 2023 by Nadine Kahla
James was friendly , knowledgeable, and very helpful but not pushy. He helped us find the right furniture and provided all the information we needed. The manager was also very helpful and nice. We got a great deal on some lovely furniture. I highly recommend. Ask for James!
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November 2023 by Nunusha Habtemariam
The bottom part of my sofa was not fill up all the way and didn’t look nice. Luckily Omar was able to fix and did an amazing job fixing it, I am so happy!
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October 2023 by Baresabie Deboch
Lidya and the Mgr Jermey , helped us with all the questions we had and getting us all set with the new sofa in our home . I think this was the fastest shopping for couch we ever did and everything went so smoothly and fast we appreciate both of them for helping us.
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October 2023 by King T.
I had a fantastic experience at Value City Furniture, 5516 leesburg pike, falls church, all thanks to Lidia and Jeremy, the exceptional team members who went above and beyond to assist me during my furniture purchase. Their outstanding service and commitment truly made my shopping experience memorable.Lidia and Jeremy were not just helpful; they were knowledgeable and patient. They took the time to understand my preferences and needs, ensuring that I found the perfect pieces to complement my home. Their expertise and friendly demeanor made me feel comfortable and confident in my choices.Additionally, their assistance extended beyond the showroom. They provided valuable insights on the different options available and helped me navigate the store efficiently. Their dedication to customer satisfaction was evident throughout the entire process.I can confidently say that Lidia & Jeremy made what could have been a daunting furniture shopping experience into a delightful one. They are a credit to Value City Furniture, and I highly recommend their services to anyone in search of top-notch customer care and guidance when it comes to furnishing their home. Thank you, Lidia and Jeremy, for making my furniture purchase a smooth and enjoyable journey! Tewodros & Lize
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October 2023 by Janice A.
Tee was an absolutely amazing help as I was buying my first couch! I highly recommend asking for her assistance. She seamlessly catered to all of my needs, requests & was very attentive. I'm really grateful to have this experience!
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September 2023 by Adam Napora
I purchased a couch from Value City furniture, and I used their delivery service. My 8 month pregnant wife was home to welcome the delivery people. However, they were so rude and disrespectful that we decided to return the couch due to her safety concerns. When I called Value City to discuss what happened, the lady I spoke to said she would tell her supervisor. She then let me know that the supervisor said it wasn't their problem but the delivery company. I would not be issued a refund for the delivery fee. I would strongly avoid this location and the delivery service. They did not care about the safety of my pregnant wife and did not reach back to me about the incident. Furthermore, the delivery men placed their hands on the walls inside my home. Their hands were so dirty that they scoffed up the walls and the dirt stains will not come out. I am very disappointed with how Value City handled this situation.
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September 2023 by Marc Bossman
We had an incredible experience at value city furniture. Ivan, helped us every step of the way and accommodated our every need. Management was great and took us through the process quickly and efficiently. Truly recommend for anyone looking for quality furniture at a good price!
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September 2023 by lauren macgregor
I love value city. I have purchased multiple pieces from here and Agnes at this store was amazing and even got my delivery scheduled for me without a hassle. She really went above and beyond to make sure that my buying experience was top notch. We got a sectional and bedroom set from there and they even offered a great financing deal. Seriously check them out.
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September 2023 by Josseline
Went to their location in Falls Church and was helped by Sab, who one of their employees. I must say i had such a great experience! As soon as I walked in the door he identified my needs and provides a view recommendations and feedback until I found the perfect sectional! He was patience as I took my time on the display floor to tested out my options. He helped set up the delivery and made this such a smooth process. Prior to this i had bought a sectional on wayfair which does not compare at all on the amazing quality, price and customer service I received at VCF. Sab was a blessing! I am now working to return that other sofa to wayfair because my new sofa arrives Saturday! Thank you, Sab and VCF!
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August 2023 by Mefti Mekonnen
Lidya was so professional and helpful. We loved her.Jermi was a welcoming sales manager with a positive attitude. The store was neat and organized.Thank you both!Keep shining Lidya and Jermi✨✨
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July 2023 by Juan Hernandez
I'm very satisfied my dinner set. Thank you thank you MsGenet for be patient with me and provide options.I love ur furniture from u guy. I brought 15yrs and still in great condition
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July 2023 by Charles Iwakuni
Had great customer service Sedaye is a great sales person. Took care of me from the moment I walked in the door. Explained to me why certain things wouldn't work in a way that didn't over complicate the sale. I will DEFINITELY be back to work with her again. She has earned my complete respect and trust.
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July 2023 by Angela Ross
The manager, Miss Agnes is a great terrific manager. She needs a raise and also Martez. My hole apartment is Value City. I love Value City Furniture.
