March 2014 by Jitao T.
One week after giving them my tax forms, they told me everything is ready. I dropped by and found there is still one form not filled and they had no idea how to fill that form. They told me that they would investigate it but it takes another week. One week later I called to check whether the return is ready and was told they could not do the return since they were not sure whether they could fill the additional form. They could have called me earlier that the situation. When there is something wrong, never expect they would reach you first. Worst experience ever.
