Always friendly. Helped set up my account in no time. They were very helpful as I set up my first business account. Wish they had a drive-through. It is a very beautiful building and they have a comfortable waiting area though I didn't get to use it for long.
May 2021
I've been banking at this branch for over 10 years and they've always been courteous and competent. While everyone's needs are different and I don't interact with them a whole lot, when I do visit, the employees are friendly and efficient.
December 2019
Like many others,I banked at all of the big banks and never actually felt like a customer. United Bank and especially this Falls Church branch are amazing and treat all of their customers with love and respect. I highly recommend them.
